Senior Community Services Assistant - Special Events

City of Fontana; Fontana (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

City of Fontana seeks a Senior Community Services Assistant in the Community Services Department, Special Events division. Under supervision, you will help plan, coordinate, and deliver City-sponsored events and recreation programs, working with staff, vendors, volunteers, and the public.

The ideal candidate is organized, dependable, customer-service oriented, and comfortable in a fast-paced environment where priorities change.

Qualifications

• Two years of increasingly responsible experience in recreation, sports, teaching, the arts, or community services.
• Excellent customer service and ability to work with the public.
• Ability to lead staff and work with all age groups.
• College coursework or AA degree in related area preferred.

Responsibilities

• Assist in supervising and organizing recreation activities.
• Assist in planning, coordinating, and executing city events and programs.
• Provide information to public, vendors, contractors.
• Prepare reports and distribute program marketing materials.
• Monitor program compliance with laws, rules, and regulations.
• Maintain equipment inventory and supplies.
• Operate computer software.

Skills

Customer service

Event planning

Logistics coordination

Staff leadership

Communication

Education

AA degree / related college coursework

Tools

Office software

Job description

Current vacancy is within the Community Services Department/ Special Events division. Under supervision, perform duties in a variety of recreation programs and will assist in planning and implementing projects, programs, or activities as directed.

Position Snapshot / A Day in the Life:

As a Senior Community Services Assistant supporting the Special Events Division, you will play an important role in planning, coordinating, and executing a variety of City-sponsored community events and programs. This position works closely with staff, vendors, contractors, volunteers, and the public to ensure events are organized, safe, welcoming, and successfully delivered. The ideal candidate is organized, dependable, customer-service oriented, and comfortable working in a fast-paced environment where priorities can change quickly.

The employee must have the ability to:

• Assist in supervising and organizing recreation activities.
• Assist in monitoring program compliance with laws, rules, and regulations.
• Clerical support for program activities.
• Distribute, monitor and maintain equipment, inventory, and supplies.
• Assist with planning teams; coordinating logistics, staff and volunteer needs for events/programs.
• Recommend and/or assist in the implementation of goals and objectives; implement policies and procedures.
• Assist with facility rentals, contracts, maintenance needs.
• May assist with research; soliciting donations/prizes; monitoring budget.
• Prepare reports and distribute program marketing materials.
• Operate a computer and related software.
• Provide information to public, vendors, contractors.
• Maintain records; operate a computer and related software.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

Working Conditions:

Position requires prolonged standing, sitting, walking on level or unleveled and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. Incumbents may be required to lift, carry and/or push objects weighing 25 pounds or more. This position requires near and far vision for reading written documents and in the observation of participants during activities. Acute hearing is also required in providing customer service to public and /or assistance in facility, classroom, or outdoors.

Experience:

Two (2) years of increasingly responsible experience in recreation, sports, teaching, the arts, or community services program areas. All positions require excellent customer service, working with the public, ability to lead staff and work with all age groups.

Education:

College coursework or AA degree in related area highly preferred. Additional specialized clerical training is desirable.

Preferred Qualifications:

• Experience assisting with the planning, coordination, and execution of community events, recreation programs, or other large-scale public events.
• Ability to manage multiple assignments and changing priorities in a fast-paced event environment.
• Experience providing customer service and communicating effectively with members of the public and a variety of internal and external partners.
• Ability to work flexible hours, including evenings, weekends, holidays, and extended hours as required by the City's special event schedule.
• Ability to work outdoors and remain active for extended periods during event setup, operations, and breakdown.