Senior Engineering PM, Customer Systems (High-Impact)

Apple Inc.; Austin, Northern (TX, KY); Hybrid; USD 140,000 - 220,000; Full time

Job summary

Apple Inc. seeks a Sr. Engineering Program Manager for Customer Systems in Austin, TX. You will lead large, cross-functional initiatives spanning software and services, owning end-to-end delivery and aligning product development with business goals.

The role emphasizes design-through-launch oversight, collaboration with executive stakeholders, and leveraging Generative AI to streamline reporting and documentation across teams.

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• 8+ years of software or program management experience in multi-functional teams.
• Proven end-to-end program management from design to launch with high-quality outcomes.
• Strong knowledge of product development processes; drive projects with precision and collaboration.
• Experience using Generative AI tools and LLMs to streamline workflows, documentation, and reporting.

Skills

Program management

Software project mgmt

Cross-functional leadership

End-to-end program mgmt

Generative AI / LLMs

Education

BSc in CS or related field

Tools

Generative AI tools

LLMs

Job description

Apple Inc. seeks a Sr. Engineering Program Manager for Customer Systems in Austin, TX. You will lead large, cross-functional initiatives spanning software and services, owning end-to-end delivery and aligning product development with business goals.

The role emphasizes design-through-launch oversight, collaboration with executive stakeholders, and leveraging Generative AI to streamline reporting and documentation across teams.