Senior Engineering Manager - Loyalty Platform & AI

Expedia Group; Seattle (WA); On-site; USD 185,000 - 258,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Senior Engineering Manager for Loyalty to lead the Incentives platform across our global portfolio. You will own end-to-end loyalty services, partner with product and data teams, and guide the technology roadmap.

The role emphasizes scale, reliability, and cross-functional collaboration with product, marketing, and business partners. You will mentor a high-performing team, drive engineering excellence, and apply AI/ML concepts to real-world loyalty solutions that

Qualifications

• Bachelor’s Degree or Equivalent Level; Technical Degree Preferred.
• 8+ years of relevant professional experience and 3+ years of people management experience.
• Experience leading full-stack software engineering teams delivering services and platforms in a complex product ecosystem.
• Proven background in software engineering with strong capabilities in system design, API design, and data modeling.
• Familiarity with AI-driven systems and applying AI/ML concepts to production services.

Responsibilities

• Lead, develop, and retain a high-performing engineering team delivering loyalty capabilities and services.
• Own end-to-end delivery for loyalty services and platforms with performance, security, and reliability.
• Partner with Product, Architecture, Data, and other teams to define a technology roadmap for loyalty.
• Establish and improve engineering best practices including CI/CD, observability, incident response, and reliability.
• Drive data-informed decision making for loyalty features using metrics and experiments.
• Foster innovation and safe use of AI/ML in production services.

Skills

Full-stack leadership

AI/ML familiarity

Data-driven decision making

System design

CI/CD

Education

Bachelor’s Degree or equivalent; technical degree preferred

Tools

Distributed systems

Low-level design

API design

Data modeling

Job description

Expedia Group is seeking a Senior Engineering Manager for Loyalty to lead the Incentives platform across our global portfolio. You will own end-to-end loyalty services, partner with product and data teams, and guide the technology roadmap.

The role emphasizes scale, reliability, and cross-functional collaboration with product, marketing, and business partners. You will mentor a high-performing team, drive engineering excellence, and apply AI/ML concepts to real-world loyalty solutions that