Senior Engineering Change Leader (TPM)

UKG; Lowell (MA); On-site; USD 169,000 - 241,000; Full time

Job summary

UKG is seeking a Technical Program Manager to lead the organizational change behind our engineering-wide initiatives. Large-scale engineering changes require thousands of engineers to understand what is changing, take action, and execute long after the program closes.

This role owns that outcome. You will partner with Technical Program Managers, engineering leaders, and subject matter experts to define programs, shape their scope, and develop and execute the change, communication, readiness, and

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, Information Systems, Organizational Development, Organizational Leadership, Human Resources, or a related field (or equivalent experience)
• 5+ years of experience developing and executing organizational transformation, change, adoption, or enablement strategies for complex initiatives, or in technical program management with comparable responsibility
• Experience working directly with software engineers and engineering leaders, with the technical fluency to ask informed questions and hold a position with technical teams
• Working knowledge of the software development lifecycle (SDLC) in a SaaS environment
• Experience developing communications, documentation, training, or self-service support resources for technical audiences
• Experience assessing organizational impact and readiness and planning rollouts across multiple teams, including sequencing, dependencies, and risks
• Experience defining and reporting adoption, readiness, or delivery metrics to senior leadership
• Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels of an organization
• Experience managing multiple concurrent programs and competing priorities, with the judgment to sequence work across them when timelines overlap

Responsibilities

• Engage while a change is still being defined, helping program teams shape scope, impacted audiences, prerequisites, rollout sequencing, and what completion looks like for an individual team
• Develop and execute the change and adoption strategy for assigned programs, assessing organizational impact and readiness
• Determine the communication, education, and support approach appropriate to the scope of each change
• Own communications to Engineering, explaining why a change is happening, who is impacted, what action is required, and when
• Prepare Engineering to act by identifying impacted teams and assets, defining readiness criteria, planning the rollout, and documentation/tracking/reporting
• Build scalable enablement with subject matter experts, including guides, FAQs, training, templates, and support channels
• Track and measure adoption with implementation tracking, readiness/adoption status, blockers, dependencies, and leadership reporting
• Lead the program directly where no other TPM is assigned, owning the delivery plan, milestones, cross-functional coordination
• Sustain the change by establishing long-term ownership, automating where possible, and designing durable engineering processes

Skills

Excellent communication

Technical fluency with engineers

SDLC knowledge

Adoption metrics reporting

Program management

Multi-project prioritization

Education

Bachelor’s degree in Computer Science, Engineering, Business, Information Systems, Organizational Development, Organizational Leadership, HR, or related

Tools

Jira

Confluence

Dashboarding tools

Job description

UKG is seeking a Technical Program Manager to lead the organizational change behind our engineering-wide initiatives. Large-scale engineering changes require thousands of engineers to understand what is changing, take action, and execute long after the program closes.

This role owns that outcome. You will partner with Technical Program Managers, engineering leaders, and subject matter experts to define programs, shape their scope, and develop and execute the change, communication, readiness, and