Senior Engagement Manager, Cybersecurity (Remote)

Blumberg Capital Company; United States; Remote; USD 130,000 - 155,000; Full time

Benefits offered by this job

Flexible paid time off

Health insurance

401(k) with company match

Healthcare programs

Life insurance

Wellness programs

Remote work options across the US

Home internet and cell phone reimburse

Job summary

BioCatch is seeking an Engagement Manager, NAM to drive post-sales engagement and maximize value of the Behavioral Biometric solution for a portfolio of financial institutions in North America. You will coordinate with Threat Analysts, Solutions Engineers and Account Managers to define strategy, solve problems, and promote adoption of BioCatch product enhancements.

The role requires strong communication, project leadership, and the ability to deliver results across multiple industries while

Qualifications

• 5+ years of post-sales consulting experience with top-tier customers, especially financial institutions.
• Ability to communicate, present and write in English.
• Bachelor's degree in a quantitative discipline.
• Strong verbal and written communication skills.
• Experience translating technical requirements for non-technical decision makers.

Responsibilities

• Manage risks to efficacy of the BioCatch solution for customers.
• Serve as single point of contact for consulting, incident reporting, and escalation.
• Provide strategic oversight for project team to deliver new use cases.
• Track milestones and deliverables, identify risks to timelines.
• Lead customer meetings to update product releases and roadmap.
• Advocate for customers with internal BioCatch staff.
• Lead Quarterly Business Reviews with customer stakeholders.
• Provide updates on customer status and KPIs.
• Prepare or input for Statements of Work and estimate effort.
• Identify new sales opportunities with Strategic Account Managers.

Skills

Post-sales consulting

English communication

Presentation skills

Project management

Stakeholder management

Education

Bachelor's degree in quantitative discipline

Job description

BioCatch is seeking an Engagement Manager, NAM to drive post-sales engagement and maximize value of the Behavioral Biometric solution for a portfolio of financial institutions in North America. You will coordinate with Threat Analysts, Solutions Engineers and Account Managers to define strategy, solve problems, and promote adoption of BioCatch product enhancements.

The role requires strong communication, project leadership, and the ability to deliver results across multiple industries while