Senior End-User IVR Tools Administrator

ViziRecruiter,LLC.; Scarborough (ME); Hybrid; USD 92,640 - 138,960; Full time

Job summary

A leading grocery retail organization is seeking an End-User Administrator IV to provide expertise in managing digital media devices and supporting services. The role requires collaboration across various teams to deliver technology solutions that meet business needs. Applicants should have at least 5 years of relevant experience and a Bachelor's Degree in Computer Science or related field. A competitive salary range of $92,640 - $138,960 is offered based on location.

Qualifications

• 5 or more years of equivalent experience in relevant job or field of technology.
• Experience in an advanced role or technical capacity.
• Guiding, mentoring or training team members in relevant technologies.

Responsibilities

• Provide subject matter expertise in technology solutions.
• Accountable for timely delivery of projects/applications/infrastructure.
• Ensure operational stability of a 24/7 grocery retail environment.

Skills

Expertise in analysis and design of technology solutions

Project management

Communication skills

Education

Bachelor's Degree in Computer Science, CIS or related

Tools

IVR Tools (Genesys, SalesForce, MS Teams)

Job description

A leading grocery retail organization is seeking an End-User Administrator IV to provide expertise in managing digital media devices and supporting services. The role requires collaboration across various teams to deliver technology solutions that meet business needs. Applicants should have at least 5 years of relevant experience and a Bachelor's Degree in Computer Science or related field. A competitive salary range of $92,640 - $138,960 is offered based on location.