Senior End-User & IVR Tools Administrator

ViziRecruiter,LLC.; Mauldin (SC); Hybrid; USD 92,640 - 138,960; Full time

Benefits offered by this job

Flexible work schedule

Career development opportunities

Comprehensive health benefits

Job summary

A leading retail organization is seeking an End-User Administrator IV in Mauldin, SC. This role involves expertise in digital media devices management and project oversight. Candidates should have a Bachelor's in Computer Science and at least 5 years in a relevant technical role. Responsibilities include project management, ensuring operational stability, and mentoring junior staff. A flexible hybrid schedule is offered, with competitive compensation ranging between $92,640 and $138,960, along with a focus on innovative technology integration.

Qualifications

• 5 or more years of equivalent experience in relevant job or field of technology.
• Experience in an advanced role or technical capacity.
• Experience in guiding, mentoring or training members in relevant technologies.

Responsibilities

• Provide subject matter expertise in technology solution analysis and design.
• Accountable for timely and cost-effective delivery of projects.
• Develop and ensure execution of comprehensive test plans and cases.

Skills

Technical leadership

Project management

Communication

Problem-solving

Education

Bachelor's Degree in Computer Science or related

Tools

Genesys

SalesForce

MS Teams - Telephony

Job description

A leading retail organization is seeking an End-User Administrator IV in Mauldin, SC. This role involves expertise in digital media devices management and project oversight. Candidates should have a Bachelor's in Computer Science and at least 5 years in a relevant technical role. Responsibilities include project management, ensuring operational stability, and mentoring junior staff. A flexible hybrid schedule is offered, with competitive compensation ranging between $92,640 and $138,960, along with a focus on innovative technology integration.