Senior Encompass Consultant (LOS)

Intercontinental Exchange (ICE); Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Professional Services Consultant for ICE Mortgage Technology to drive adoption, optimization, and deployment of our solutions.

You will design, build, and deliver solutions, develop business requirements, specifications, and process flows, and configure and test deployments. The role requires mortgage banking/financial services technology experience, strong project management, and experience with Encompass.

Qualifications

• Mortgage Banking or Financial Services technology experience required.
• Project Management skills, including status reporting, documentation, issue resolution, time management and project communication required.
• Encompass experience required.
• Encompass Administration experience preferred.
• Implementation of enterprise software experience preferred.
• Strong Microsoft Office Solutions preferred.

Responsibilities

• Design, build and deliver solutions for customer’s critical business functions
• Adhere to and promote best practices and design guidelines
• Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes
• Identify project issues and risks, then present alternatives and solutions to resolve them
• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions
• Maintain relevant expertise in the mortgage industry
• 25% to 50% travel availability during specific project phases

Skills

Project Management

Mortgage Banking/Financial Services

Time Management

Tools

Encompass

Encompass Administration

Enterprise software implementation

Microsoft Office

Job description

Job Purpose

The ICE Mortgage Technology’s Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization’s best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.

Responsibilities

• Design, build and deliver solutions for customer’s critical business functions

• Adhere to and promote best practices and design guidelines

• Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes

• Identify project issues and risks, then present alternatives and solutions to resolve them

• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions

• Maintain relevant expertise in the mortgage industry

• 25% to 50% travel availability during specific project phases

Knowledge and Experience

• Mortgage Banking or Financial Services Technology experience required

• Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required

• Encompass experience required

• Encompass Administration experience preferred

• Implementation of enterprise software experience preferred

• Strong Microsoft Office Solutions preferred

#LI-SF1

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.