Senior Encompass Consultant (LOS)

ICE; Provo (UT); Hybrid; USD 75,000 - 95,000; Full time

Job summary

ICE is seeking a Professional Services Consultant in Provo, Utah to drive the adoption and deployment of our mortgage technology solutions. This role will involve designing and delivering solutions, analyzing business requirements, and providing project management support.

The ideal candidate will have a strong background in Financial Services Technology and project management with experience in Encompass. The position requires 25% to 50% travel during specific project phases.

Qualifications

• Experience in Mortgage Banking or Financial Services Technology.
• Strong project management skills required.
• Experience with Encompass is required.

Responsibilities

• Design and deliver solutions for customer business functions.
• Adhere to best practices and guidelines.
• Utilize ICE Mortgage Technology's automation solutions.

Skills

Mortgage Banking or Financial Services Technology experience

Project Management skills

Encompass experience

Strong Microsoft Office Solutions

Job description

Job Purpose

The ICE Mortgage Technology’s Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization’s best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.

Responsibilities

• Design, build and deliver solutions for customer’s critical business functions
• Adhere to and promote best practices and design guidelines
• Utilize ICE Mortgage Technology’s solutions automation to streamline customer processes
• Identify project issues and risks, then present alternatives and solutions to resolve them
• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions
• Maintain relevant expertise in the mortgage industry
• 25% to 50% travel availability during specific project phases

Knowledge and Experience

• Mortgage Banking or Financial Services Technology experience required
• Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required
• Encompass experience required
• Encompass Administration experience preferred
• Implementation of enterprise software experience preferred
• Strong Microsoft Office Solutions preferred

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.