Senior Encompass Admin (Remote) – Mortgage LOS Expert

CrossCountry Mortgage, LLC; Cleveland (OH); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Disability & wellness program

Job summary

CrossCountry Mortgage, LLC is seeking an experienced Encompass Administrator (Senior) to join the LOS team. This role focuses on optimizing Encompass configurations, forms, and business rules while aligning with CCM’s workflows and integrations.

The candidate will collaborate with the .Net Team and Product Manager, ensuring timely updates and adherence to regulatory standards. A strong mortgage background and Encompass certification are required for success.

Qualifications

• High school diploma or equivalent.
• 5+ years’ experience with Ellie Mae Encompass Administration.
• 5+ years’ experience building Input Forms and Business Rules in Encompass/LOS.
• 5+ years’ mortgage industry experience.

Responsibilities

• Work with business units to propose improvements and maintain input forms, business rules, and configurations.
• Evaluate Encompass system, CCM integrations, and workflows to drive process improvements.
• Design and implement approved changes to Encompass settings and rules.
• Collaborate with .Net Team and Product Manager on requests.
• Provide escalation support for inquiries and troubleshooting.

Skills

Encompass Admin

Input Forms

Business Rules

Mortgage Industry

Education

High School Diploma

Tools

JIRA

.NET

Encompass Web

Job description

CrossCountry Mortgage, LLC is seeking an experienced Encompass Administrator (Senior) to join the LOS team. This role focuses on optimizing Encompass configurations, forms, and business rules while aligning with CCM’s workflows and integrations.

The candidate will collaborate with the .Net Team and Product Manager, ensuring timely updates and adherence to regulatory standards. A strong mortgage background and Encompass certification are required for success.