Senior Enablement Consultant: AI-Driven Learning & Adoption

Manhattan; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Manhattan Associates seeks a Senior Enablement Consultant to design and deliver advanced training and enablement programs for customers, partners, and internal teams. You will serve as the enablement lead for key products and initiatives, partnering with product, services, and sales teams to drive adoption and measurable outcomes.

You will balance customer-facing delivery with cross-functional collaboration, continuously learn new product capabilities, and apply AI-powered productivity tools to

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• 3+ years of experience in technical enablement, customer education, consulting, implementation, enterprise software, supply chain solutions, or related experience.
• Demonstrated experience delivering technical learning experiences to technical and business audiences.
• Strong facilitation, consulting, presentation, and stakeholder management skills.
• Experience partnering with cross-functional teams, including Product Management, Professional Services, Customer Success, Sales, and Support.
• Ability to independently manage multiple priorities and customer engagements in a fast-paced environment.
• Strong analytical skills with the ability to interpret learner feedback, customer insights, and business outcomes to drive continuous improvement.
• Experience using AI-powered productivity tools to improve enablement effectiveness.

Responsibilities

• Deliver engaging instructor-led, virtual, and hybrid learning experiences for customers, partners, and internal audiences.
• Facilitate advanced product training, workshops, demonstrations, guided exercises, and hands-on labs that accommodate diverse learning styles and technical skill levels.
• Serve as the primary enablement lead for assigned products, strategic customers, or business initiatives.
• Build customer confidence and accelerate product adoption by serving as a trusted advisor throughout the learning journey.
• Maintain expertise across assigned solution areas while continuously learning new Manhattan products, technologies, and industry trends.
• Prepare and deliver enablement for new product releases by rapidly developing product expertise.

Skills

Facilitation

Stakeholder management

Cross-functional collaboration

Technical enablement

AI productivity tools

Customer education

Presentation skills

Analytical thinking

Travel willingness

Education

Bachelor’s degree or equivalent

Job description

Manhattan Associates seeks a Senior Enablement Consultant to design and deliver advanced training and enablement programs for customers, partners, and internal teams. You will serve as the enablement lead for key products and initiatives, partnering with product, services, and sales teams to drive adoption and measurable outcomes.

You will balance customer-facing delivery with cross-functional collaboration, continuously learn new product capabilities, and apply AI-powered productivity tools to