Senior Employee Relations Partner | Trusted Advisor & Investigator

loanDepot; Irvine (CA); On-site; USD 88,000 - 121,000; Full time

Benefits offered by this job

Aggressive compensation package

Inclusive, diverse culture

Tuition reimbursement

Medical/Dental/Vision

Wellness program

Generous paid time off

Job summary

loanDepot is seeking a seasoned Employee Relations professional to serve as a trusted advisor to leaders and staff, promoting a fair and respectful workplace while guiding investigations and policy adherence.

You will partner with HR, Legal and Compliance teams to resolve conflicts, coach leaders, and ensure compliance with employment laws across nationwide operations. Strong data interpretation and confidentiality are essential, as is experience in mortgage industry settings.

Qualifications

• Bachelor’s Degree preferred/required, and/or a minimum of five (5) years’ experience in Employee Relations or similar role.
• Mortgage industry experience preferred.
• PHR/SPHR certification preferred.
• Proficient with Microsoft Office: Word, Excel, PowerPoint, Outlook and Teams.
• Ability to interpret data and apply basic to intermediate math skills.
• Exceptional verbal, written and interpersonal communication skills.
• Solid problem-solving skills with a practical, solution-focused approach.
• Ability to maintain a high level of confidentiality and professionalism.

Responsibilities

• Conducts thorough investigations into employee complaints, allegations of misconduct or policy violations ensuring impartiality and adherence to legal and company standards.
• Provides coaching to leaders and individual contributors to resolve issues/conflicts in the workplace and responds to leader and employee inquiries.
• Prepares comprehensive investigative reports with clear findings and recommends/influences appropriate disciplinary actions.
• Provides timely status updates in Workday (or other apps) on all employee inquiries/cases assigned.
• Proactively assesses team and manager development needs, make recommendations, and implements appropriate solutions.
• Supports managers in developing and implementing performance improvement plans (PIPs) and other corrective actions.
• Acts as a consultant to HRBPs and HR COEs providing guidance and updates on employee relations and HR compliance issues.
• Creates and/or updates HR policies, procedures, and employee handbook. Maintains deep understanding of company policies and procedures. Provides interpretation of policies and procedures for managers and employees.
• Identifies employee relation trends within a business unit and collaborates to make necessary policies or process modifications or provides training.
• Collaborates with the employment legal team to ensure compliance with legal requirements and to address any legal risks or concerns.
• Maintains up to date knowledge of employment laws, regulations, and best practices to ensure compliance and informs on recommendations.
• Effectively partners with team members across the HR, Legal and Compliance/Risk teams.

Skills

Verbal & written communication

Interpersonal skills

Problem solving

MS Office proficiency

Education

Bachelor’s Degree preferred/required

PHR/SPHR certification preferred

Tools

Microsoft Office

Workday

Job description

loanDepot is seeking a seasoned Employee Relations professional to serve as a trusted advisor to leaders and staff, promoting a fair and respectful workplace while guiding investigations and policy adherence.

You will partner with HR, Legal and Compliance teams to resolve conflicts, coach leaders, and ensure compliance with employment laws across nationwide operations. Strong data interpretation and confidentiality are essential, as is experience in mortgage industry settings.