Senior Employee Relations Manager - Investigations

EngineersOfAI; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

Adyen is seeking a Senior Employee Relations Investigations Counsel to lead and manage internal investigations in North America. You will advise leadership and the People Team, ensuring thorough, timely, and quality investigation outcomes that support a respectful workplace.

You will work with cross-functional partners across time zones, develop training for managers, and contribute to an analytics program to identify trends and preventative measures.

Qualifications

• 10+ years of experience in employment legal or employee relations investigations.
• Deep knowledge of North American employment laws and regulations.
• Data-driven with ability to identify patterns and make recommendations.
• Excellent communicator with handling confidential information.

Responsibilities

• Lead and manage all aspects of internal investigations in North America under the Head of Employment Legal and Employee Relations.
• Draft timely and defensible reports documenting analysis and policy conclusions.
• Design and deliver training programs for managers and employees on respectful workplace conduct and complaint resolution.
• Contribute to analytics programs and identify trends to support prevention initiatives.
• Up to 15% travel may be required.

Skills

Investigations

Employment law

Data analytics

Confidentiality

Cross-cultural

Job description

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the job

As a Senior Employee Relations Investigations Counsel, you will be a member of the Employment Legal and Employee Relations team responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace. You will diligently investigate allegations of policy violations including harassment, discrimination, retaliation, failure to accommodate, and interference with protected activity.

You’ll act as a trusted advisor to Leadership and the People Team, using your expertise in investigations and HR best practices. You will lead and contribute to projects which positively impact the workplace. Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees. This is an expert-level individual contributor role that reports to the Head of Employment Legal and Employee Relations.

You will be required to work from Adyen’s office at least 3 days per week with at least 1 in-office day being a Monday or Friday.

What you’ll do

• Lead and manage all aspects of internal investigations in North America under the direction of the Head of Employment Legal and Employee Relations - North America . Your responsibilities will cover the full lifecycle of an investigation:
  • Intakes and interviews
  • Collecting and weighing evidence
  • Conducting forensic evidence searches
  • Providing updates to the Head of Employment Legal and Employee Relations to enable scope adjustments and input as needed
  • Analyzing factual findings against internal policies
  • Determining whether policies have been violated
  • Debriefing internal stakeholders and leadership regarding investigation conclusions
  • Drafting timely and defensible reports documenting analysis, findings, and policy conclusions
• Leading and contributing to key Employment Legal and Employee Relations projects.
• Partnering with other legal teams to provide joint guidance and clear frameworks.
• Identifying and escalating conflicts of interest and compliance concerns.
• Reviewing and recommending existing policy updates.
• Occasional legal research.
• Design and/or deliver training programs for managers and employees on topics including respectful workplace conduct, ethical behavior, and effective complaint resolution.
• Contributing to Adyen’s Raise It culture.
• Coaching HR Business Partners on employee relations matters and best practices.
• Analyzing data with an eye towards prevention, identifying trends, and recommending initiatives.
• Helping to build an Employment Legal and Employee Relations analytics program.
• Up to 15% travel may be required.

What you bring

• You have 10+ years of experience in an Employment Legal or Employee Relations or role with a primary focus on conducting workplace investigations relating to alleged policy violations including harassment, discrimination, retaliation, failure to accommodate, and interference with protected activity.
• You have deep knowledge of employment laws and regulations across North America.
• You are a data driven practitioner who is proactive in identifying patterns and making recommendations.
• You are an excellent communicator for audiences with or without a legal background, with the ability to handle confidential information with the utmost discretion.
• You have experience working with and partnering with colleagues across timezones and cultures.<