Senior Employee Relations Investigator & Policy Design Lead

Chaos Industries; Washington (District of Columbia); On-site; USD 167,000 - 209,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Free daily lunch onsite

Unlimited PTO

Relocation assistance

Job summary

CHAOS Industries in Washington, DC area is hiring an Employee Relations Investigator to lead complex workplace investigations and shape policy initiatives. You will own investigations from intake to closure, interview stakeholders, and draft objective reports with clear findings.

The role requires a JD from an accredited law school; active bar membership is not required. Travel up to 10% is anticipated as needed for interviews across company locations.

Qualifications

• JD from an accredited law school; bar membership not required.
• Extensive experience leading complex workplace investigations.
• Ability to conduct sensitive interviews and evaluate evidence.
• Experience drafting employee relations policies.
• Ability to design practical frameworks and playbooks.
• Working knowledge of U.S. employment laws.
• Experience managing concurrent sensitive matters.
• Strong written findings and stakeholder communication.

Responsibilities

• Independently lead complex workplace investigations involving discrimination, harassment, retaliation, and other potential policy violations.
• Own investigations from intake through closure, including defining scope, developing investigation plans, conducting interviews, evaluating evidence and credibility, and preparing objective findings.
• Produce clear, well-supported investigation reports and present findings and recommendations to appropriate stakeholders.
• Manage concurrent cases, maintain accurate records, communicate progress, and promptly escalate significant risks.
• Partner with HR and Legal on interim measures, corrective action recommendations, and post-investigation follow-up.
• Draft, review, and update employee relations policies, procedures, and guidance in partnership with Legal and relevant stakeholders; support implementation and ongoing maintenance.
• Design and implement frameworks for case intake and triage, risk assessment, escalation, investigation standards, decision-making consistency, and post-investigation monitoring.
• Improve employee relations workflows, including stakeholder handoffs, documentation standards, case-management practices, and reporting.
• Analyze case trends and process effectiveness to identify systemic concerns, recommend preventive measures, and evaluate improvements.
• Develop practical playbooks, templates, and training that help HR and managers apply policies and processes consistently.
• Own assigned projects from problem definition through stakeholder alignment, rollout, and measurement.
• Travel up to 10% to company locations for interviews and investigations.

Skills

Investigations

Policy development

Interviewing

Report writing

Stakeholder management

Legal liaison

Discretion

Communication

Education

Juris Doctor (JD)

Job description

CHAOS Industries in Washington, DC area is hiring an Employee Relations Investigator to lead complex workplace investigations and shape policy initiatives. You will own investigations from intake to closure, interview stakeholders, and draft objective reports with clear findings.

The role requires a JD from an accredited law school; active bar membership is not required. Travel up to 10% is anticipated as needed for interviews across company locations.