Senior Employee Relations Investigator

Acrisure; West Virginia; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Wellness Resources

EAP

Job summary

Acrisure is seeking a Senior Employee Relations Partner to join our team. This role serves as a trusted advisor and subject matter expert responsible for managing workplace investigations across the organization.

This role partners closely with HR Business Partners, leaders, and other stakeholders to assess risk, conduct impartial investigations, provide guidance, and drive consistent application of company policies and employment practices.

Qualifications

• 5-7+ years of relevant workplace investigations experience.
• Bachelor's degree in HR, Business, Management, or equivalent practical experience required.
• PHR or SHRM–CP preferred.
• Multi-state experience preferred.
• Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.

Responsibilities

• Conduct objective investigations into employee complaints, grievances, and workplace concerns, including highly complex and sensitive matters.
• Independently manage a broad portfolio of investigations involving harassment, discrimination, retaliation, hostile work environment, workplace misconduct, ethics concerns, and other violations of company policies, regulations, and/or the Code of Conduct.
• Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
• Serve as the lead investigator and primary point of contact for assigned investigations and coordinate/communicate with necessary stakeholders (including Legal where needed) throughout the investigation life cycle.
• Utilize advanced interviewing, evidence-gathering, documentation and fact-finding strategies & techniques to establish findings.
• Analyze complex information from multiple sources, identify patterns and trends, corroborate facts, assess credibility, and draw well-supported and defensible conclusions.
• Prepare clear, concise, and comprehensive investigative reports and executive summaries, including recommendations for corrective action, risk mitigation, and operational improvements.
• Advise concerned parties of report findings appropriately, and track completion of agreed upon corrective actions to ensure appropriate resolution and closure of each case.
• Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employee relations issues, ensuring compliance with company policies and applicable laws and regulations.
• Maintain complete, accurate, and confidential case documentation in accordance with company standards, data retention requirements, and applicable regulations.
• Effectively utilize case management systems and approved technology to manage investigation productivity, workflow, documents, and reporting.
• Provide expert guidance and support to HR Business Partners, managers, more junior Employee Relations Specialist(s), and others as needed.
• Maintain advanced knowledge of federal, state, and local employment laws, regulations, and emerging employee relations trends.
• Develop and facilitate effective employee relations training, educational material, and/or procedures.
• May provide other policy, compliance and regulatory functions as assigned.

Skills

Investigations

Employment law

Conflict resolution

Report writing

Stakeholder management

Education

Bachelor's degree in HR or related

PHR or SHRM-CP preferred

Tools

HRIS

Workday

Job description

Acrisure is seeking a Senior Employee Relations Partner to join our team. This role serves as a trusted advisor and subject matter expert responsible for managing workplace investigations across the organization.

This role partners closely with HR Business Partners, leaders, and other stakeholders to assess risk, conduct impartial investigations, provide guidance, and drive consistent application of company policies and employment practices.