Senior Employee Relations Consultant

Allegheny Clinic; Federal Hill (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Allegheny Clinic in Pennsylvania seeks an Employee Relations Specialist responsible for timely issue response, investigation and resolution regarding employee matters, counseling staff and management on policy and performance, and aligning actions with business objectives.

The role includes handling third-party charges, escalating to HR leadership when needed, and suggesting policy improvements. Requires 3+ years experience and a Bachelor's degree; PHR/SPHR preferred. Travel 0-25%.

Qualifications

• Bachelor's degree required; 2 years HR generalist experience acceptable in lieu.
• Minimum 3 years handling employee relations, coaching and investigations.
• Experience with responding to third-party charges and workplace investigations.
• Experience supporting multi-site and remote employees (preferred).

Responsibilities

• Respond to and resolve a wide range of employee matters, coaching managers.
• Conduct internal investigations and craft responses to third-party inquiries.
• Lead ad-hoc HR projects and support department objectives.
• Other duties as assigned by HR leadership.

Skills

Employment law knowledge

Verbal communication

Conflict resolution

Policy guidance

Multisite experience

Team collaboration

Education

Bachelor's degree

PHR/SPHR certification

Tools

SharePoint

Microsoft Office

Intranet platforms

Job description

JOB SUMMARY

Responsible for timely issue response, investigation and resolution regarding a wide variety of employee matters. This includes counseling employees and management team members on performance and conduct, policy interpretation, discipline/corrective action and internal investigations, and doing so in such a way that business objectives are supported, risk to the organization is mitigated, and working relationships between management and employees remain effective.

Also responsible for investigating and responding to third-party charges, identifying employee morale issues, concerns and trends; and, when appropriate, escalating issues, concerns and trends to employee relations management, HRBP team members and/or other human resources leadership. Suggest modifications to human resources policies and practices to enhance all employees' opportunities to contribute to business goals and objectives.

ESSENTIAL RESPONSIBILITIES

• Respond to, investigate and resolve a wide variety of employee matters. This includes educating, coaching, and counseling employees and management on policy, procedures and practices; making recommendations on discipline/corrective action.
• Conduct internal investigations and craft written responses to third-party charges and inquiries with consultation from the law department.
• Participate in and/or lead ad-hoc projects supporting department and business objectives.
• Other duties as assigned or requested.

REQUIRED EDUCATION

Bachelor's Degree- Substitutions 2 years Experience as a human resources generalist or experience with employee/labor relations

EXPERIENCE

Minimum: 3+ years' of experience handling employee relations matters, including: coaching and educating management and employees on policy, procedures and practices, including making recommendations on performance management and discipline; conducting investigations and responding to allegations of workplace harassment, discrimination or retaliation; and researching and responding in writing to third-party charges.

Preferred:

• Demonstrated experience leading collaborative, peer-based project teams
• Demonstrated experience participating on project teams
• Policy and procedure review, writing and re-writing
• Experiencing supporting multi-site and remote employees

KNOWLEDGE, SKILLS & ABILITIES

• Extensive knowledge of employment and labor laws, regulations, caselaw and their application in a large, multi-site, multi-state environment
• Ability to absorb and apply new learning, particularly related to company culture, policies, procedures and practices
• Excellent verbal and written communication skills. Able to influence outcomes with patience, tact, follow-through, professionalism and confidentiality
• Ability to problem-solve "people conflict" issues at all levels of the organization
• Ability to balance the tension between thouroughness/attention-to-detail and efficiency
• Ability to work in a work environment that is fast-paced, customer-focused, results-oriented, collaborative and highly-matrixed. Ability to recover quickly from interruptions to resume focus on priority tasks
• Able to work well as part of a collaborate team, which includes being flexible and able to place the needs of the team or organization above their own personal interest
• Able to navigate and collaborate in web-based environments such as SharePoint and Intranet portals. Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

PREFERRED LICENSURE

PHR, SPHR certification

TRAVEL REQUIREMENT

0 - 25%

PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS

Position Type: Office-Based Office-Based Positions An employee in this position works in an office environment. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.

Teaches/Trains others regularly - Occasionally

Travels regularly from the office to various work sites or from site-to-site - Rarely

Works primarily out-of-the office selling products/services (Sales employees) - Never

Physical Work Site Required - No

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do