Senior HR Generalist

Yes! Communities, Inc.; Denver (CO); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Yes! Communities, Inc.

is seeking a Senior HR Generalist to act as a strategic HR partner, shaping programs, policies, and practices that improve the employee experience and align with business goals. You will advise leaders on complex employee relations, performance management, compliance, and risk, while supervising the HR Administrator/HR Specialist and coordinating HR projects across multiple field locations.

Qualifications

• 5+ years of progressive HR experience with emphasis on employee relations and investigations.
• Strong knowledge of employment law and HR best practices.
• Ability to assess risk and provide guidance to management.
• Advanced Excel and analytics skills; experience with HRIS.
• SHRM certification a plus.

Responsibilities

• Serve as primary HR resource for managers and employees regarding policies and procedures.
• Advise leaders on performance management, policy interpretation, and compliance.
• Lead complex investigations and recommend corrective actions balancing risk and employee experience.
• Coach managers on performance, accountability, and development.
• Oversee HR projects, data reporting, and updates to policies and procedures.

Skills

Employee relations

Investigations

Coaching

Policy interpretation

Risk assessment

HR analytics

Multi-state experience

Excel

Ceridian Dayforce

Education

Bachelor’s degree in HR or related field

Tools

Ceridian Dayforce

Job description

Job Title: Senior HR Generalist

Reports To: HR Director

Classification: Full-time

Department / Function: Human Resources

FLSA Status: Exempt

Work Arrangement: On-Site

Direct Reports: Yes (1 direct report)

JOB SUMMARY

The Senior HR Generalist serves as a strategic HR partner, supporting the development and execution of HR programs, policies, and practices that enhance the employee experience and support business objectives. This role advises leaders and managers on complex employee relations matters, performance management, policy interpretation, compliance, and organizational effectiveness, exercising sound judgment to assess risk and recommend appropriate solutions.

The Senior HR Generalist leads HR projects and process improvement initiatives, ensures compliance with federal, state, and local employment laws, and recommends enhancements to HR policies and practices. This position also supervises and provides guidance, training, and support to the HR Administrator/HR Specialist, helping ensure efficient HR operations and exceptional service to employees and leaders. Travel to field locations several times per year is required to support business needs and foster strong partnerships across the organization.

ESSENTIAL FUNCTIONS

Employee Relations & Manager Support - 45%

• Serve as a primary HR resource for managers and employees of assigned business units regarding HR policies, procedures, and employment-related matters.
• Act as a trusted HR advisor and primary point of contact for employees and managers, partnering with internal HR teams including Talent, Learning & Development, Benefits, Leave Administration, Payroll and other HR functions to deliver seamless, end-to-end support. Coordinate resources, advocate for employees and take ownership of HR matters through resolution to ensure positive employee experience.
• Manage complex employee relations issues, including performance concerns, workplace conflicts, complaints, investigations, policy violations, and corrective action recommendations.
• Conduct thorough and impartial workplace investigations and provide recommendations that appropriately balance employee experience, business needs, and organizational risk.
• Coach and advise managers on employee performance, accountability, conflict resolution, documentation, employee development, and organizational effectiveness.
• Partner with leaders to address sensitive workforce issues and recommend appropriate actions in compliance with company policy and employment laws.
• Assess employee relations and compliance risks and provide proactive recommendations to mitigate exposure.

HR Programs & Strategic Partnership - 10%

• Lead and support HR projects and initiatives that improve processes, increase efficiency, enhance compliance, and elevate the employee experience.
• Evaluate current HR practices and recommend process improvements, automation opportunities, and operational efficiencies.
• Collaborate with HR leadership to implement organizational initiatives, change management efforts, engagement programs, and talent strategies.
• Assist in the development, implementation, and communication of HR policies, programs, and procedures.
• Support succession planning, talent development, workforce planning, and employee retention initiatives.

Data Analytics & Reporting - 10%

• Collect, analyze, and interpret HR data and trends to identify opportunities and provide actional recommendations.
• Prepare and present HR reports, audits, dashboards, and metrics to leaders and stakeholders.
• Monitor compliance-related metrics and identify trends requiring attention or corrective action.

Compliance & Administration - 10%

• Ensure compliance with federal, state, and local employment laws, regulations, and company policies.
• Participate in policy reviews and recommend updates to ensure legal compliance and alignment with business objectives.
• Manage unemployment claims and respond to agency requests.
• Oversee portions of pre-employment screenings, post-accident drug and alcohol testing, return-to-work assessments, and related processes.
• Maintain confidential employee information and records in accordance with company policies and regulatory requirements.

Leadership and Team Development - 25%

• Support the professional development and growth and provide day-to-day guidance, training, and support to the HR Administrator/HR Specialist.
• Review work for accuracy, ensure service standards are met, and assist with workload prioritization.
• Serve as a subject matter expert and mentor for HR processes, policies, and best practices.

Additional Responsibilities

• Participate in special projects and organizational initiatives.
• Perform other duties as assigned.

MINIMUM & PREFERRED QUALIFICATIONS

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

Experience

• 5+ years of progressive Human Resources experience, including significant experience in employee relations, investigations, and manager coaching.
• Strong knowledge of employee relations practices, employment law, and HR best practices.
• Demonstrated ability to manage sensitive and complex employee situations with professionalism and sound judgement.
• Ability to assess risk, interpret policies, and make recommendations that align with organizational objectives.
• Excellent coaching, influencing, conflict resolution, and interpersonal skills.
• Strong investigation, documentation, and problem-solving abilities.
• Previous experience leading HR projects, process improvements, or organizational initiatives preferred.
• Prior experience providing guidance, training, or oversight to junior HR staff preferred.
• Advanced analytical and reporting skills with the ability to communicate data-driven recommendations.
• Advanced Microsoft Excel skills.
• Ability to work independently and exercise discretion with high confidential information.
• Experience supporting multi-state employment environments preferred.
• Continuous improvement mindset with a willingness to learn, grow, and drive positive change.
• Previous experience working with Ceridian Dayforce is a plus.

Licenses / Certifications

SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.

• Serve as a subject matter expert and mentor for HR processes, policies, and best practices.

PHYSICAL & WORK REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to travel to field locations several times per year, including occasional overnight travel as business needs require.
• Must be able to move throughout office and field environments, including walking properties and meeting with employees in various workplace settings.

ADDITIONAL JOB INFORMATION

Travel Requirements

Approximately 10-15% travel to field locations to support managers and employees, conduct investigations, facilitate training, participate in meetings, and support company initiatives.