Senior Employee Experience Specialist

Jobtailor; Phoenix (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in Phoenix, AZ seeks an experienced Employee Engagement Manager to lead programs from planning through execution, coordinating events, communications, and recognition efforts.

You will partner with EEG leads, executives, and cross-functional teams, manage surveys and dashboards, and continuously improve processes to enhance the employee experience.

Qualifications

• High School diploma or GED required.
• 1+ years of experience managing and developing employee engagement programs, including handling large projects, programs, events, or organizational initiatives.
• Experience preparing employee communications, reports, presentations, and leadership-ready summaries.
• OR two or more years of experience handling large projects, programs, events, or organizational initiatives.
• Ability to read, write, and speak English effectively.
• Proficiency with Windows PC software including Outlook, Word, Excel, PowerPoint, Teams, and related collaboration tools.
• Excellent verbal and written communication skills with strong grammar and editing abilities.
• Strong project coordination skills with prioritization and timeline management.
• Ability to work independently and collaboratively while managing time and shifting priorities.
• Willingness to travel as needed.
• Experience supporting Employee Engagement Groups, culture committees, survey tools, reporting dashboards, and intranet platforms is a plus.

Responsibilities

• Lead employee experience programs, events, campaigns, and initiatives from planning through execution and follow-up.
• Manage project timelines, deliverables, logistics, stakeholder updates, and action items.
• Lead and support Employee Engagement Groups, culture initiatives, volunteer efforts, and employee-led programs.
• Partner with EEG leads, executive sponsors, leaders, Organizational Development, and cross-functional teams.
• Develop, update, and maintain employee-facing communications, intranet content, announcements, recognition features, event updates, and program materials.
• Create clear, engaging content and presentation materials.
• Support employee recognition programs and employee listening efforts.
• Develop, deploy, analyze, and report employee engagement surveys and feedback processes.
• Summarize feedback, identify themes and opportunities, and recommend practical improvements.
• Track program activity, participation, outcomes, and effectiveness.
• Improve tools, templates, processes, workflows, and communication approaches.
• Perform other job-related duties as assigned.

Skills

Project Coordination

Communication Skills

Relationship Building

Adaptability

Time Management

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Survey Tools

Reporting Dashboards

Project Management Platforms

Intranet Platforms

Employee Communication Systems

Job description

• Lead employee experience programs, events, campaigns, and initiatives from planning through execution and follow-up
• Manage project timelines, deliverables, logistics, stakeholder updates, and action items
• Lead and support Employee Engagement Groups, culture initiatives, volunteer efforts, and employee-led programs
• Partner with EEG leads, executive sponsors, leaders, Organizational Development, and cross-functional teams
• Develop, update, and maintain employee-facing communications, intranet content, announcements, recognition features, event updates, and program materials
• Create clear, engaging content and presentation materials
• Support employee recognition programs and employee listening efforts
• Develop, deploy, analyze, and report employee engagement surveys and feedback processes
• Summarize feedback, identify themes and opportunities, and recommend practical improvements
• Track program activity, participation, outcomes, and effectiveness
• Improve tools, templates, processes, workflows, and communication approaches
• Perform other job-related duties as assigned

Requirements

• High School diploma or GED required
• One or more years of experience managing and developing employee engagement, employee experience, organizational development, or related people-program initiatives, including handling large projects, programs, events, or organizational initiatives
• Proven experience preparing employee communications, reports, presentations, project updates, and leadership-ready summaries
• OR two or more years of experience handling large projects, programs, events, or organizational initiatives
• Ability to read, write, and speak English effectively
• Proficiency with PC software applications in a Windows environment, including Microsoft Outlook, Word, Excel, PowerPoint, Teams, and related collaboration tools
• Excellent verbal and written communication skills, with strong grammar, proofreading, editing, and sentence structure
• Strong project coordination skills, including prioritization, timeline management, detail tracking, follow-through, and managing multiple initiatives simultaneously
• Ability to work independently and collaboratively while self-managing time, deadlines, and shifting priorities
• Flexible and adaptable when responding to unforeseen changes, competing priorities, or evolving business needs
• Ability to handle confidential and sensitive information with professionalism, discretion, and sound judgment
• Strong relationship and rapport-building skills with employees, leaders, EEG leads, executive sponsors, and cross-functional partners
• Must be able to travel independently to department, branch, event, or meeting locations as needed
• Employees who work from home must have business operational internet and a dedicated workspace
• Preferred: Experience supporting Employee Engagement Groups, culture committees, employee-led councils, committees, volunteer programs, culture initiatives, employee feedback systems, project stakeholders, cross-functional teams, survey tools, reporting dashboards, project management platforms, intranet platforms, Microsoft Office, or employee communication systems

Core Competencies

Demonstrates expertise in managing employee engagement programs and initiatives, with strong capabilities in project coordination, communication, and stakeholder collaboration. Proficient in analyzing employee feedback and improving organizational processes to enhance employee experience.

Highest-signal resume keywords

• Employee Engagement Management
• Project Coordination
• Communication Skills
• Stakeholder Collaboration
• Survey Analysis

ATS Optimization Keywords

Hard Skills

• Project Management
• Employee Engagement
• Organizational Development
• Event Planning
• Content Creation
• Data Analysis
• Report Preparation
• Timeline Management
• Feedback Summarization
• Process Improvement

Soft Skills

• Verbal Communication
• Written Communication
• Relationship Building
• Adaptability
• Time Management

Industry Keywords

• Employee Experience
• Employee Engagement Groups
• Culture Initiatives
• Volunteer Programs
• Organizational Initiatives

Tools & Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Teams
• Survey Tools
• Reporting Dashboards
• Project Management Platforms
• Intranet Platforms
• Employee Communication Systems