Senior Employee Experience Partner - Engagement and Growth

Broadview Federal Credit Union; City of Albany (NY); Presencial; USD 77.000 - 97.000; Jornada completa

Descripción de la vacante

Broadview FCU is seeking a Senior Employee Experience Business Partner to serve as a strategic HR partner to business leaders, focusing on frontline employee support, retention, and engagement across locations.

You will provide hands-on HR consultation, coach managers, drive engagement initiatives, support onboarding and development, and ensure policy consistency while analyzing workforce data to identify trends.

Formación

• Bachelor’s degree in HR, Business, or related field.
• 7–10 years of HR experience with strong HRBP focus.
• Experience supporting frontline or multi-location operations preferred.
• Solid understanding of employment laws and employee relations.
• Strong business acumen and ability to influence leaders.
• Data-driven mindset and problem-solving skills.

Responsabilidades

• Partner with leaders in assigned areas.
• Align HR strategies with business priorities such as member satisfaction, growth, and operational efficiency.
• Provide coaching to managers on leadership effectiveness and team performance.
• Drive initiatives to improve engagement, particularly in high-volume, member-facing roles.
• Support onboarding, career development, and retention strategies.
• Act as a trusted advisor to employees and managers.
• Provide guidance on performance management, attendance, and workplace issues.
• Handle routine ER cases and partner with ER Manager on complex issues.
• Ensure consistent application of policies across locations.
• Facilitate performance reviews, succession planning, and leadership development discussions.
• Support staffing strategies for branches and hard-to-fill roles.
• Support organizational changes such as new branch openings, restructures, and digital banking initiatives.
• Assist leaders to communicate and implement change effectively.
• Analyze workforce data (turnover, engagement, staffing levels) to identify trends and recommend actions.
• Focus on improving retention and performance in member-facing roles.
• Ensure HR practices align with employment laws and Broadview policies.

Conocimientos

HRBP focus

Frontline support

Data-driven mindset

Leadership influence

Educación

Bachelor’s degree in HR/Business

Descripción del empleo

Broadview FCU is seeking a Senior Employee Experience Business Partner to serve as a strategic HR partner to business leaders, focusing on frontline employee support, retention, and engagement across locations.

You will provide hands-on HR consultation, coach managers, drive engagement initiatives, support onboarding and development, and ensure policy consistency while analyzing workforce data to identify trends.