Senior Employee Benefits Consultant

The Jonus Group; New York (NY); On-site; USD 80,000 - 140,000; Full time

Job summary

An established industry player is seeking a Senior Client Executive to join their dynamic team. This role focuses on providing exceptional client service to private equity firms, enhancing human capital strategies, and managing projects that drive value for clients and their employees. The ideal candidate will lead a client service team, engage with stakeholders, and refine processes to improve service delivery. If you are a proactive problem solver with a passion for HR and client management, this is a fantastic opportunity to make a significant impact in a collaborative environment.

Qualifications

• 5+ years of experience in client management and HR strategy.
• Proven ability to manage projects and exceed client expectations.

Responsibilities

• Lead client service teams and manage relationships with diverse stakeholders.
• Oversee benefit renewals and vendor sourcing processes.

Skills

Client Management

Project Management

HR Strategy

Benefit Strategy

Communication Skills

Education

Bachelor's Degree

Master's Degree in HR or related field

Tools

HR Management Software

Data Analysis Tools

Job description

Job Description

Job Summary : Our team serves private equity firms and their portfolio companies from a holistic human capital risk perspective. We are innate problem solvers, and we help companies grow by creating value for companies and for their employees through HR strategy, including HR policy, benefit strategy, employee engagement/communication, and human capital management technology. The Senior Client Executive will lead a client service team, listen to client needs, support daily client operations, manage projects to achieve desired outcomes, and exceed client expectations within agreed timelines.

Duties & Responsibilities :

1. Client Management: Provide exceptional client service by exceeding expectations for a diverse book of business. Lead strategies related to Human Capital Risks, including HR strategy, benefits, compliance, change management, and communications, engaging relevant experts. Resolve day-to-day service issues with clients and vendors. Manage the entire client service experience and build relationships with stakeholders from executives to support staff.
2. Project Management: Proactively manage client service plans, ensure team meets deadlines, and communicate openly about timelines and deliverables.
3. Benefit Renewal / Vendor Sourcing Process: Assist in managing employee benefits renewals and vendor sourcing. Demonstrate deep knowledge of health benefit strategies, including alternative funding mechanisms, self-funding, stop-loss marketing, PBM contracts, and cost containment measures. Gather information, organize data, prepare RFPs, analyze quotes, and develop client strategies aligned with private equity goals. Coordinate the implementation of new or continued benefit plans, ensuring client compliance.
4. Practice Development: Enhance the client service experience by refining processes and deliverables. Mentor team members, support business development, and contribute to thought leadership.