Senior Emergency Response Program Manager

HEPACO, LLC; Almont (CO); On-site; USD 87,000 - 110,000; Full time

Benefits offered by this job

Health benefits after 30 days

401K with company match

Employee Stock Purchase Plan

Tuition reimbursement

Company paid training

Growth opportunities

Job summary

Clean Harbors is seeking a Program Manager to lead a team of 4–6 PMs and Project Specialists, ensuring safe, high-quality spill response management and regulatory closure for incidents. The role supports sales input to drive client expectations and service growth, reporting to the Director of Program Management.

With a focus on safety, quality, and customer satisfaction, you will coordinate contract implementations, oversee SOPs, and drive cross-functional collaboration for successful project

Qualifications

• Bachelor's Degree in Business Administration/Related field.
• Experience: 5 to 7 years.
• Excellent written and verbal communication.
• Strong interpersonal skills for interaction with people at different levels and customers.
• Strong organizational skills.
• Strong problem-solving ability.
• Attention to detail.
• Field experience.

Responsibilities

• Review project reports for approval prior to customer delivery and provide guidelines to the organization.
• Write SOP policies for operations on each new retail contract.
• Coordinate implementation of new contracts including pricing, invoicing and scheduling requirements and review with affected groups.
• Collaborate with sales and operations to ensure customer expectations are met when new contracts are implemented.
• Meet with customers to discuss and resolve invoicing, pickup, scheduling issues as single point of contact with local sales and operations teams.
• Provide management with update reports on each account and any outstanding issues.
• Review contracts for accuracy prior to submission and ensure teams meet deadlines.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem solving

Attention to detail

Field experience

Education

Bachelor's Degree in Business Administration or related field

Job description

Clean Harbors is seeking a Program Manager to lead a team of 4–6 PMs and Project Specialists, ensuring safe, high-quality spill response management and regulatory closure for incidents. The role supports sales input to drive client expectations and service growth, reporting to the Director of Program Management.

With a focus on safety, quality, and customer satisfaction, you will coordinate contract implementations, oversee SOPs, and drive cross-functional collaboration for successful project