Senior Emergency Communications Dispatcher

Clemson University; Seneca (SC); On-site; USD 38,000 - 59,000; Full time

Job summary

Clemson University in Seneca, SC seeks a Communications Dispatcher to interpret information from telecommunication equipment and dispatch Police, Fire, and EMS personnel across Clemson campus and surrounding counties. The role covers several duties including system administration, equipment monitoring, documentation, and technical operations.

Must have a high school diploma with experience in voice communications or central switchboard operations; an associate degree can substitute.

Qualifications

• High school diploma or equivalent required; associate degree may substitute experience.
• Experience with voice communications systems or central switchboard operations preferred.
• Willingness to work rotating shifts, holidays, and on-call as needed.

Responsibilities

• Answer emergency and non-emergency lines and document details in CAD.
• Dispatch officers and direct responders to locations via radio/phone.
• Operate CAD and multi-channel radio console and related equipment.
• Maintain documentation for maintenance requests, parking passes, and guest passes.
• Monitor CCTV and alarms and coordinate with campus safety staff.

Skills

CAD system

Multi-line phone

Radio dispatch

Data entry

Documentation

Education

High school diploma

Assoc. degree substitution

Tools

NCIC application

SkyGuard Weather System

Job description

Clemson University in Seneca, SC seeks a Communications Dispatcher to interpret information from telecommunication equipment and dispatch Police, Fire, and EMS personnel across Clemson campus and surrounding counties. The role covers several duties including system administration, equipment monitoring, documentation, and technical operations.

Must have a high school diploma with experience in voice communications or central switchboard operations; an associate degree can substitute.