Public Safety Communications Dispatcher Lead

MUSC Health; Charleston (SC); On-site; USD 38,000 - 61,000; Full time

Job summary

Medical University of South Carolina seeks a dispatcher to operate the base radio station for Public Safety, directing officers to emergencies and campus locations. You will maintain radio communications with officers and hospital safety and security teams, ensuring rapid response and accurate call logging.

The role requires a high school diploma, two years of voice communications experience, and the ability to mentor staff in training programs.

Qualifications

• High school diploma required or equivalent.
• Two years of entry-level work experience with voice communications systems or central switchboard operations.
• An associate degree in a technical communications discipline may substitute for one year of required experience.

Responsibilities

• Operates base radio station for Public Safety and dispatches officers to emergencies and other locations.
• Maintain a dispatch log of all activities for dispatched calls and events.
• Answer all non-emergency and emergency lines, obtain information and alert units via radio or telephone.
• Operate NCIC teletype to obtain vehicle registration and related information; observe 10-minute hit policy as required.
• Maintain and use equipment in daily tasks; ensure accurate records and reporting.
• Mentor Communications Specialists and coordinate training as part of the Field Training Program.

Education

High school diploma

Associate degree substitution for experience

Job description

Medical University of South Carolina seeks a dispatcher to operate the base radio station for Public Safety, directing officers to emergencies and campus locations. You will maintain radio communications with officers and hospital safety and security teams, ensuring rapid response and accurate call logging.

The role requires a high school diploma, two years of voice communications experience, and the ability to mentor staff in training programs.