Senior Embedded Linux & RTOS Tech Support Engineer

Avenga; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Avenga is seeking a Senior Technical Support Engineer – Embedded Linux & RTOS to join a global team working on embedded OS, real‑time software, and development tools for next‑gen IoT devices. You will troubleshoot complex environments and collaborate with customers and global engineering teams to ensure successful implementations.

You will engage with embedded Linux platforms, RTOS, cloud‑based services, and DevOps pipelines, applying your deep knowledge of systems programming with C/C++,

Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or a related technical field.
• 8–12 years of professional experience with RTOS, embedded Linux, and related development technologies.
• Strong knowledge of embedded Linux environments and Debian/CentOS.
• Hands‑on experience with development tools, compilers, and IDEs (Eclipse, Eclipse‑based IDEs, VS Code).
• Proficiency in C/C++, Python, and Rust.
• Experience with GCC and Clang toolchains.
• Experience debugging complex software/hardware in real‑time embedded environments.
• Knowledge of cloud‑based applications, SaaS architectures, and related cloud technologies.
• DevOps practices, CI/CD, Docker, Kubernetes, and Git/GitHub/GitLab.
• Experience with Linux/Windows host environments.
• Familiarity with PowerPC, Intel, ARM, and RISC‑V architectures.
• Strong networking fundamentals (TCP/IP, multicast, routing).
• Fluent English.

Responsibilities

• Provide advanced technical support for customers developing embedded systems and real‑time software solutions.
• Investigate, troubleshoot, and resolve complex technical issues involving embedded Linux, RTOS, hardware, tools, and software.
• Analyze hardware‑software interactions to identify root causes and deliver effective solutions.
• Set up and maintain lab environments to reproduce customer systems and issues.
• Collaborate with engineering, product management, and customers to guide investigations and resolutions.
• Perform root cause analysis of OS, drivers, networking, and performance issues.
• Document investigations, troubleshooting steps, and resolutions for knowledge sharing.
• Mentor and train junior engineers on advanced support topics.
• Contribute to continuous improvements in support processes and engineering practices.

Skills

RTOS

Embedded Linux

C/C++

Python

Rust

GCC/Clang

Eclipse

VS Code

CI/CD

Docker

Kubernetes

Linux/Windows

Networking

Education

Bachelor's degree

Master's degree

Tools

Eclipse IDE

Visual Studio Code

GCC

Clang

Job description

Avenga is seeking a Senior Technical Support Engineer – Embedded Linux & RTOS to join a global team working on embedded OS, real‑time software, and development tools for next‑gen IoT devices. You will troubleshoot complex environments and collaborate with customers and global engineering teams to ensure successful implementations.

You will engage with embedded Linux platforms, RTOS, cloud‑based services, and DevOps pipelines, applying your deep knowledge of systems programming with C/C++,