Senior Email Marketing Program Manager

Google Operations Center; Southaven (MS); On-site; USD 103,000 - 131,000; Full time

Benefits offered by this job

Health care benefits

Parental leave

Free onsite meals

Job summary

Google Operations Center is seeking a Program Management Senior Specialist to drive end-to-end email marketing programs for corporate and service marketers. You will manage campaign development, testing, landing pages, reporting, and calendar coordination, ensuring SLAs and quality delivery across time zones.

The role emphasizes collaboration with the marketing operations team, strong analytics, and a client-service mindset to optimize campaign success.

Qualifications

• Minimum 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua, etc.)
• Strong project/program coordination, critical thinking for email marketing enhancement and analytical skills for data-driven program efficacy
• Detail-oriented, process-focused with excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Strong communication (writing, proofreading, interpersonal) and problem-solving abilities
• Self-starter, quick learner and collaborative team player comfortable working across multiple time zones

Responsibilities

• Project manage email marketing programs using a host of MarTech marketing and management tools
• Interface with multiple marketing leads and the marketing operations team to turn marketing and campaign plans into actionable email marketing programs
• Collaborate with other digital team members (e.g. language translations) to coordinate execution of marketing programs, including escalations (issue analysis and resolution)
• Provide oversight to the dedicated marketing operations team to build and deliver quality marketing programs globally
• Develop and deliver marketing automation metrics, interpret data and produce reports against KPIs and SLAs
• Responsible for ongoing training of MarTech Tool skills
• Enhance and communicate email marketing best practices
• Support in marketing automation processes and tool improvement projects

Skills

Project management

Marketing automation

Email marketing

Analytical skills

Communication

Tools

Marketo

Eloqua

Job description

Google Operations Center is seeking a Program Management Senior Specialist to drive end-to-end email marketing programs for corporate and service marketers. You will manage campaign development, testing, landing pages, reporting, and calendar coordination, ensuring SLAs and quality delivery across time zones.

The role emphasizes collaboration with the marketing operations team, strong analytics, and a client-service mindset to optimize campaign success.