Program Management Senior Specialist - DOME - Growth

Google Operations Center; United States; On-site; USD 103,000 - 131,000; Full time

Benefits offered by this job

Health care benefits

Parental leave

Onsite meals

Job summary

Google Operations Center seeks a Program Management Senior Specialist in the United States to lead end-to-end outbound marketing programs, including email campaigns, offers, A/B testing, landing pages, and campaign reporting. You will partner with marketers and the marketing operations team to ensure flawless campaign execution across time zones, leveraging Marketo, Eloqua and other MarTech tools.

The base salary range for this full-time role is $103,000 - $131,000 plus bonus and benefits;

Qualifications

• Minimum 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua, etc.).
• Strong project/program coordination and analytical skills for data-driven campaigns.
• Detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.

Responsibilities

• Project manage email marketing programs using MarTech tools.
• Interface with marketing leads and the marketing operations team to translate plans into campaigns.
• Collaborate with digital team members for translations and escalations to ensure flawless execution.
• Provide oversight to the marketing operations team to deliver quality programs globally.
• Develop and report marketing automation metrics against KPIs and SLAs.
• Support training and skill enhancement of MarTech tools.

Skills

Project management

Marketing automation

Analytical thinking

Communication skills

Team collaboration

Tools

Marketo

Eloqua

Job description

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

The Program Management Senior Specialist plays a critical role in executing outbound marketing programs that drive revenue and lead generation. Key responsibilities include: end-to-end development and deployment of email marketing programs, creation of lead-focused email offers, A/B testing, landing page development, program reporting, marketing calendar management and project management. This position supports Google corporate, industry and service marketers as clients.

You will also serve as a strategic partner between marketers and the marketing operations team ensuring flawless campaign execution in delivering quality marketing programs within SLAs. The successful candidate will not only be well-versed in email marketing best practices, but also can manage multiple projects simultaneously and with a client-service mindset.

The base salary range for this full-time position is $103,000 - $131,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

Position Responsibilities:

• Project manage email marketing programs using a host of MarTech marketing and management tools
• Interface with multiple marketing leads and the marketing operations team to turn marketing and campaign plans into actionable email marketing programs
• Collaborate with other digital team members (e.g. language translations) to coordinate execution of marketing programs, including escalations (issue analysis and resolution)
• Provide oversight to the dedicated marketing operations team to build and deliver quality marketing programs globally
• Develop and deliver marketing automation metrics, interpret data and produce reports against KPIs and SLAs
• Responsible for ongoing training of MarTech Tool skills
• Enhance and communicate email marketing best practices
• Support in marketing automation processes and tool improvement projects

Minimum Qualifications:

• Minimum 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua, etc.)
• Strong project/program coordination, critical thinking for email marketing enhancement and analytical skills for data-driven program efficacy
• Detail-oriented, process-focused with excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Strong communication (writing, proofreading, interpersonal) and problem-solving abilities
• Self-starter, quick learner and collaborative team player comfortable working across multiple time zones

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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