Senior Email Lifecycle & Revenue Ops Lead

Remote; San Francisco (CA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible working environment

Competitive compensation and stock

Professional growth and learning

Health and well-being

Family-friendly culture

Giving back

Open communication

Job summary

airSlate is seeking a Senior Email Operations Team Manager to lead email strategy, lifecycle programs, and revenue attribution across our multi-product SaaS platform.

You will manage three email specialists, partner with Product and Data Science, and drive AI-powered personalization and scalable email programs while maintaining deliverability and list health. This is a hybrid/remote role with global teams.

Qualifications

• 5+ years in email marketing, retention, or lifecycle marketing at scale (B2C/B2B SaaS).
• Proven ownership of end-to-end email/retention programs: strategy, journeys, segmentation, KPI ownership.
• Familiarity with attribution models and windows impacting email performance.
• Experience using behavioral data and predictive models for segmentation.
• Hands-on with a major marketing automation platform (Braze/Klaviyo/Iterable/Marketo/HubSpot).
• Track record of cross-functional collaboration with Product and Data Science teams.

Responsibilities

• Own email-channel-driven revenue and set strategic direction for email in LTV, retention, and expansion.
• Define email and push notification strategy aligned with product/marketing goals.
• Lead churn-prevention and win-back programs across email and push notifications.

Skills

Email strategy

Lifecycle marketing

Data-driven decisions

Cross-functional collaboration

Marketing automation platforms

Education

Bachelor's degree in Marketing/Business

Tools

Braze

Klaviyo

Iterable

Marketo

HubSpot

Job description

airSlate is seeking a Senior Email Operations Team Manager to lead email strategy, lifecycle programs, and revenue attribution across our multi-product SaaS platform.

You will manage three email specialists, partner with Product and Data Science, and drive AI-powered personalization and scalable email programs while maintaining deliverability and list health. This is a hybrid/remote role with global teams.