Senior Eligibility Specialist — Public Assistance Lead

County Of Mendocino; California; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

5% assignment premium

Job summary

The County of Mendocino is hiring an Eligibility Specialist III to determine eligibility for public assistance programs. The role involves interviewing clients, processing cases in automated systems, and making referrals for health, social, and employment services.

Occasional lead training, complex case work, and collaboration with social service workers are expected. Vacancies are in Fort Bragg and Ukiah with E&FA Services and in Ukiah with the Bridge Unit.

Qualifications

• Experience performing journey level duties in eligibility programs.
• Ability to conduct interactive interviews and gather information.
• Knowledge of health insurance plans and eligibility rules.
• Strong data entry and record-keeping abilities.

Responsibilities

• Conduct interactive interviews to determine eligibility for public assistance.
• Enter and maintain case records in automated systems.
• Explain program rules and benefits to clients and advise on options.
• Prioritize caseloads and meet regulatory timeframes.

Skills

Interviewing

Data entry

Caseload management

Clear communication

Customer service

Tools

Automated systems

Job description

The County of Mendocino is hiring an Eligibility Specialist III to determine eligibility for public assistance programs. The role involves interviewing clients, processing cases in automated systems, and making referrals for health, social, and employment services.

Occasional lead training, complex case work, and collaboration with social service workers are expected. Vacancies are in Fort Bragg and Ukiah with E&FA Services and in Ukiah with the Bridge Unit.