Senior Eligibility Leader - Taft-Hartley Benefits Expert

Solxsys Administrative Solutions; Troy (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Solxsys Administrative Solutions in Michigan is seeking a Senior Eligibility Coordinator to serve as the department's subject matter expert for Taft-Hartley employee benefit plan eligibility. You will oversee complex transactions, mentor staff, and ensure eligibility records align with Plan Documents, Trust Agreements, ERISA, HIPAA, and company standards.

This role requires strong analytical, organizational, and communication skills, plus experience in benefits eligibility and advanced Microsoft

Qualifications

• Associate's or Bachelor's degree preferred.
• Five+ years of employee benefits or eligibility administration experience, preferably in a Taft-Hartley environment.
• Strong analytical, organizational, communication, and customer service skills.
• Advanced Microsoft Office proficiency preferred.

Responsibilities

• Process and review complex eligibility transactions.
• Interpret plan eligibility provisions and employer contribution requirements.
• Mentor Eligibility Coordinators and provide technical guidance.
• Resolve escalated participant, employer, and client inquiries.
• Perform quality assurance reviews and recommend process improvements.
• Coordinate with Claims, Pension, Accounting, and Client Services to ensure accurate eligibility records.
• Assist with client implementations, testing, and special projects.
• Meet established productivity, accuracy, and service standards.

Skills

Eligibility administration

Benefits administration

Taft-Hartley experience

Analytical reasoning

Organizational skills

Communication

Customer service

Microsoft Office

Education

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Job description

Solxsys Administrative Solutions in Michigan is seeking a Senior Eligibility Coordinator to serve as the department's subject matter expert for Taft-Hartley employee benefit plan eligibility. You will oversee complex transactions, mentor staff, and ensure eligibility records align with Plan Documents, Trust Agreements, ERISA, HIPAA, and company standards.

This role requires strong analytical, organizational, and communication skills, plus experience in benefits eligibility and advanced Microsoft