Senior Manager, Eligibility

1199SEIU Benefit and Pension Funds; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

The 1199SEIU Benefit and Pension Funds in New York is seeking an experienced leader for the Business Intelligence Analysis Unit. Candidates should have extensive experience in healthcare data analysis, with strong leadership abilities to oversee operations and ensure quality reporting.

The ideal candidate will have advanced skills in PostgreSQL and Excel and be ready to implement process improvements while fostering a collaborative team culture.

Qualifications

• 6+ years of healthcare data analysis and management experience.
• 3+ years of supervisory experience required.
• Advanced proficiency in PostgreSQL for data extraction and analysis.

Responsibilities

• Lead the Business Intelligence Analysis Unit.
• Oversee daily operations and ensure accurate reporting.
• Manage UAT and system testing for new implementations.

Skills

Healthcare data analysis

Leadership

Data integrity management

PostgreSQL

Microsoft Excel

Education

Bachelor’s degree in Health Information Technology or related field

Tools

PostgreSQL

Microsoft Excel

Microsoft Word

Job description

Responsibilities

• Lead, mentor, and manage the Business Intelligence Analysis Unit to ensure strong performance, effective workflows, and a high-quality operational structure.
• Oversee daily, weekly, and monthly Business Intelligence (BI) operations to ensure analyses, reports, and deliverables are accurate, timely, and appropriately escalated.
• Oversee and lead BI Unit testing activities for new system implementations and changes to existing applications; manage priorities, resolve technical issues impacting eligibility operations, and ensure testing results are documented and communicated.
• Review eligibility nightly processes and control reports; analyze trends and variances, identify discrepancies, and direct corrective action in alignment with established policies and procedures.
• Oversee development of Key Performance Indicator (KPI) and ad hoc reports, ensuring strong reporting methodology, efficient workflow, and effective internal controls.
• Ensure data integrity for eligibility and enrollment datasets extracted via PostgreSQL, including hands‑on data analysis, reconciliations, validations, and internal control reviews as needed.
• Recommend and implement process improvements to enhance departmental efficiency and effectiveness.
• Identify training needs, ensure cross‑training, and foster a collaborative, high‑performance team culture.
• Perform hands‑on analytical, reporting, and data validation work as needed to support unit operations and ensure continuity of critical processes.
• Perform additional duties and special projects as assigned.

Qualifications

• Bachelor’s degree in Health Information Technology, Healthcare Administration, Public Health, Computer Science, or equivalent experience required.
• Minimum six (6) years of healthcare data analysis and management experience, including experience supervising staff or leading project teams, and three (3) years of supervisory experience required.
• Advanced proficiency in PostgreSQL, with demonstrated experience extracting, validating, and analyzing large eligibility and enrollment datasets.
• Advanced Microsoft Excel skills; working knowledge of Microsoft Word.
• Demonstrated experience leading UAT and system testing for new implementations and system changes, including test case development, issue tracking, and results analysis.
• Strong understanding of multi‑fund benefit plan structures, CMS requirements, and Medicare Advantage; Taft Hartley plan experience highly preferred.
• Exceptional organizational, analytical, and problem‑solving skills, with the ability to manage multiple priorities in a high‑volume environment.
• Strong leadership and communication skills, with the ability to present complex data clearly to stakeholders and guide staff performance.