Senior Eligibility Interview Lead

AZ State Jobs; Sierra Vista (AZ); On-site; USD 60,614,000 - 70,258,000; Full time

Benefits offered by this job

ASRS retirement system

Paid holidays

Parental leave

Transit subsidy

Job summary

Department of Economic Security (DES) in Sierra Vista, AZ, is hiring a Senior Benefits and Eligibility Specialist Lead to manage eligibility staff and fraudulent-detection efforts. This in-office role requires coordinating with FAA staff, ensuring program compliance, and guiding complex eligibility determinations.

The position emphasizes training, performance monitoring, and data-driven reporting in a fast-paced office environment.

Qualifications

• Knowledge of federal, state, and agency eligibility rules and grant determinations.
• Strong interviewing and assessment abilities.
• Excellent written and verbal communication to explain complex rules.

Responsibilities

• Lead and coach Eligibility staff.
• Prepare for reviews and audits with data documentation.
• Provide technical support to ensure compliance with rules and policies.
• Compile data for huddle boards and communicate updates.

Skills

Interviewing

Assessment skills

Communication

Customer service

Tools

Automated systems

Software

Job description

Department of Economic Security (DES) in Sierra Vista, AZ, is hiring a Senior Benefits and Eligibility Specialist Lead to manage eligibility staff and fraudulent-detection efforts. This in-office role requires coordinating with FAA staff, ensuring program compliance, and guiding complex eligibility determinations.

The position emphasizes training, performance monitoring, and data-driven reporting in a fast-paced office environment.