Senior Electrical Field Tech

Powell Industries; North Canton (OH); On-site; USD 75,000 - 115,000; Full time

Job summary

Powell Industries seeks a Senior Service Technician to support installations, maintenance and testing of medium and low voltage switchgear across the US and Canada. You will lead small crews, perform preventive and corrective maintenance, and document service actions with accuracy.

The role requires strong problem solving, self-reliance, and willingness to travel up to 85% across multiple regions. A high school diploma and 3+ years in electrical/technician work are required, with Factory

Qualifications

• At least three years of shop or field electrical/technician experience.
• Knowledge of ANSI IEEE C37 standards applicable to breakers and switchgear.
• Factory Certified Technician training required and maintained.
• Ability to write accurate/test reports and project summaries, and explain anomalies.

Responsibilities

• Adhere to Powell's safety and quality standards.
• Complete site documentation (time sheets, service and repair orders, materials used, reports).
• Communicate work schedules to Field Operations Scheduler and District Service Manager.
• Maintain flexible hours including overtime and weekend support.
• Coordinate with project management, customers, vendors, and labor in a professional manner.
• Support Manufacturing with in-house fabrication and oversee small crews on installation projects.
• Switchgear and PCR installations and Testing (DC/AC) including insulation tests, hi-pot, torque, and functional tests.
• Perform vehicle and tool inspections and ensure readiness.
• Read and interpret plans and one-line diagrams; manage tasks and deadlines.

Skills

Electrical systems

Troubleshooting

Hi-pot testing

Testing equipment

DC/AC switchgear

Documentation

Problem solving

Reading schematics

Travel 85%

Education

High school diploma

Tools

Hi potential tester

DLRO

Multimeter

Dial caliper

Oracle

MS Outlook

Power DB

Word

Excel

Job description

Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation's leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end to end safety, quality and performance of Powell equipment across the US and Canada. This includes performing installations, preventative maintenance, corrective maintenance, and periodic supervision of small crews. The ideal candidate thinks critically, can work well independently, and is a problem solver. Senior service technicians are expected to service the west coast, gulf coast south, offshore and east coast service regions. Qualified Service Technicians are provided safety and technical training with full office support. Once qualified, Technicians are assigned a company vehicle, standard tooling, testing equipment, a laptop, smart phone, and company expense card.

Key Responsibilities

• Adhere to Powell's current safety and quality standards
• Complete all site documentation in in a timely manner; including but not limited to, weekly time sheets, Signed service and repair order, materials used and report writing.
• Provide regular and clear communication regarding work schedule to Field Operations Scheduler and District Service Manager
• Maintain flexible work hours, which will include over time and periodic weekend support
• Comply with Powell's standard operating procedures, documentation processes, safety processes and protocols.
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer‑centric manner
• Able to work in different roles from supporting the Manufacturing Department with in house fabrication, to overseeing small crews on installation projects.
• Switchgear and PCR installations
• DC / AC Switchgear
• Knowledge of Traction Power Systems
• Troubleshooting mechanical repair issues.
• Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing.
• Perform regular inspections of any issued vehicle or calibrated equipment/tools.
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers

Job Requirements

The Senior Service Technician must possess a high school diploma, as well as three or more years' experience, as a shop and / or field electrical / technician. Senior Service Technicians must Exhibit knowledge of Electrical Industry manufacturing standards. Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear. Specific knowledge of the following: ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications; electrical air and surface creepage clearance requirements. Demonstrate knowledge in the design and manufacture of bus and structural modification projects. Powell also requires that all Service Technicians undergo Factory Certified Technician training, and maintain a passing grade.

The Senior Service Technician must be experienced in the art of writing accurate and complete test reports, project summaries and has the ability to explain anomalies found on a given project. Knowledge of basic electrical theory and control circuits i.e.: Ohm's Law; Basic AC and DC theory; contactor and circuit breaker schematics are a must. The Senior Service Technician must be able to perform of hi-pot testing and breaker function testing. i.e.: testing of over-current and motor protection relays with current injection; acceptance testing of dielectric apparatus using over voltage testing; mechanical and electrical functional testing of circuit breakers and electrical switchgear.

The Senior Service Technician will also be expected to demonstrate proficiency with computer skills using Oracle, MS Outlook, Power DB, Word & Excel. Additional requirements include but are not limited to:

• Working knowledge with using the following test equipment: Hi potential, DLRO, Multi-meter, dial caliper.
• Must demonstrate working knowledge with the use of various hand tools and mechanical adaptability.
• Must have verbal and written communication skills.
• Proficiency in problem solving is a preferred.
• Willing to attend in-house and out-side training.
• Willing to travel up 85% of the year.
• Demonstrate ability to read and interpret plan sets and one line diagrams.

Working Environment

The Senior Service Technician typically performs duties in an industrial environment. This position requires services both locally and across the Continental US. It is the policy of Powell Service Division to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs and to establish rules th