Beacon EHR Advisor: Expert Troubleshooter & Client Partner

Healthtech Inc; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Healthtech Inc is seeking a skilled professional to manage the integrity and stability of EHR applications. You will perform complex troubleshooting, manage multiple client projects, and ensure high-quality customer service.

Qualified candidates will have post-secondary education or relevant experience, alongside Epic Certification in Beacon and strong communication skills. This role offers opportunities for growth and mentorship in a supportive team culture.

Qualifications

• 3+ years of experience implementing, training, or supporting EHR modules.
• Epic Certification in Beacon with moderate understanding of functionality.
• Strong customer service track record.

Responsibilities

• Perform troubleshooting and problem-solving for EHR applications.
• Manage multiple complex clients and projects with minimal oversight.
• Provide customer service by anticipating and meeting customer needs.

Skills

Problem-solving skills

Excellent communication skills

Customer service

Attention to detail

Ability to work independently

Education

Post-secondary education or equivalent experience

Tools

Microsoft Office applications

Ticketing systems

Job description

Healthtech Inc is seeking a skilled professional to manage the integrity and stability of EHR applications. You will perform complex troubleshooting, manage multiple client projects, and ensure high-quality customer service.

Qualified candidates will have post-secondary education or relevant experience, alongside Epic Certification in Beacon and strong communication skills. This role offers opportunities for growth and mentorship in a supportive team culture.