Senior Edge Data Center NOC Lead

Armada; California; Remote; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Equity

Medical, dental, vision (subsidized)

401(k) and Roth 401(k)

14 paid company holidays per year

Zusammenfassung

Armada is seeking a Lead Level 2 Data Center NOC Engineer to provide technical leadership and operational ownership across modular, edge, and distributed data center environments. This role leads incident response, mentors NOC staff, and ensures uptime of critical infrastructure including power, cooling, and networking systems.

The Greater Seattle Area is strongly preferred, with potential remote options. As a senior technical lead on shift, you will act as escalation point and Incident

Qualifikationen

• 7+ years experience in NOC, data center, or infrastructure operations.
• Demonstrated experience leading incidents or technical shifts.
• Hands-on experience with DCIM/BMS platforms (Distech, Schneider, RadixIOT).
• Advanced L2/L3 networking troubleshooting experience.
• Solid understanding of power, cooling, and monitoring systems.
• Ability to interpret electrical one-lines and network diagrams.
• Comfortable with shift work and on-call rotations.
• Experience with edge/remote connectivity (VSAT, LTE/5G, Starlink).
• Familiarity with Linux/Windows server environments.
• Basic scripting (Python, Bash, PowerShell).

Aufgaben

• Act as the senior technical lead on shift, guiding and supporting L1 NOC technicians.
• Serve as primary escalation point for incidents until resolution or handoff to L3 Engineering.
• Lead shift handovers, prioritization, and operational decision-making.
• Mentor and coach junior NOC staff and support onboarding.
• Represent the NOC during cross-functional incident bridges.
• Serve as Incident Commander for medium to high-severity incidents.
• Drive root cause analysis (RCA) and corrective actions for recurring issues.
• Ensure high-quality, executive-ready incident communications.
• Monitor and troubleshoot physical infrastructure using DCIM/BMS platforms.
• Troubleshoot MEP-related issues and coordinate maintenance and remote hands.

Kenntnisse

Leadership on shift

DCIM/BMS expertise

Advanced L2/L3 networking

Power, cooling, monitoring knowledge

Edge/remote connectivity

Scripting (Python, Bash, PowerShell)

Linux/Windows servers

Reading electrical diagrams

On-call rotations

Tools

Distech

Schneider Electric

RadixIOT

Grafana

Zenduty

ServiceNow

Jira

SolarWinds

Jobbeschreibung

Armada is seeking a Lead Level 2 Data Center NOC Engineer to provide technical leadership and operational ownership across modular, edge, and distributed data center environments. This role leads incident response, mentors NOC staff, and ensures uptime of critical infrastructure including power, cooling, and networking systems.

The Greater Seattle Area is strongly preferred, with potential remote options. As a senior technical lead on shift, you will act as escalation point and Incident