Senior eCommerce Growth Lead

galderma; Town of Florida (NY); On-site; USD 95,000 - 150,000; Full time

Job summary

Galderma is seeking an Ecommerce Manager to own the day-to-day management, optimization, and growth of the brand's direct-to-consumer storefront. Reporting directly to the Senior Director of Ecommerce and Growth Marketing, this role will serve as the primary owner of the website experience, driving revenue through conversion rate optimization (CRO), subscription growth, and seamless promotional execution.

You will collaborate closely with agency partners and internal teams to ensure the online

Responsibilities

• Strategic Execution: Translate marketing goals into actionable website strategies, focusing on site experience, product merchandising, and revenue growth.
• Promotional Management: Setup and execute on-site promotions, configure discount logic, build promo landing pages, and align banners with the marketing calendar.
• Subscription/Auto-Replenish Management: Manage the end-to-end subscription experience, optimize the Subscribe & Save UX, and work with retention to reduce churn.
• Conversion Rate Optimization (CRO) & Testing: Lead the testing roadmap with A/B and multivariate tests to improve conversion and AOV.
• Loyalty & Retention Collaboration: Coordinate with Loyalty to feature program benefits at key decision points on product pages and checkout.
• Content & Merchandising: Manage catalog, launch products, optimize site structure, navigation, and social proof integration.
• Post-Purchase & Operational Oversight: Oversee transactional emails, returns portal, and Shop app management.
• Search & Discoverability Oversight: Ensure SEO/AEO/GEO alignment and metadata/schema updates.
• Operational Excellence: Monitor site performance, resolve bugs, ensure mobile optimization and fast loading speeds.
• Sales & Inventory forecasting: Support forecasting for inventory and revenue for new programming.
• Performance Analytics: Analyze traffic, behavior, and sales data to drive UI/UX and merchandising improvements.
• Agency & Vendor Management: Be the main contact for external agencies, manage timelines and QA across projects.

Job description

Galderma is seeking an Ecommerce Manager to own the day-to-day management, optimization, and growth of the brand's direct-to-consumer storefront. Reporting directly to the Senior Director of Ecommerce and Growth Marketing, this role will serve as the primary owner of the website experience, driving revenue through conversion rate optimization (CRO), subscription growth, and seamless promotional execution.

You will collaborate closely with agency partners and internal teams to ensure the online