Senior eCommerce Analytics Lead

Masco Support Services

Indianapolis (IN)

On-site

USD 76,000 - 120,000

Full time

14 days+

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Job summary

Delta Faucet Company in the United States is seeking a Senior Sales Analyst – eCommerce to transform online data into actionable insights and reporting tools that lift ecommerce performance. You will partner with sales, marketing, merchandising, and customer teams to analyze trends, forecast demand, and drive smarter decisions across retailer dot-coms and marketplaces.

You will own reports, dashboards, and scorecards, monitor key eCommerce metrics, and translate data into practical

Qualifications

Bachelor’s degree in business, analytics, marketing, economics, statistics, or a related field required; master’s degree a plus.
Minimum 5 years of experience in sales analytics, eCommerce analytics, digital commerce, business intelligence, or a related role required.
Experience working with online sales data, retailer.com reporting, digital shelf metrics, web or traffic analytics, and promotional performance analysis preferred.

Responsibilities

Collect, integrate, and analyze eCommerce sales, traffic, conversion, and shopper data to identify trends, risks, and opportunities that influence online business performance.
Create and maintain reports, dashboards, and scorecards that monitor key eCommerce metrics such as sales, conversion, traffic, average order value, digital assortment, content health, and promotional performance.
Analyze online sales performance across retailer dot-com sites, marketplaces, and other digital channels to identify drivers of growth and underperformance.
Support forecasting and scenario analysis for eCommerce sales, promotions, seasonal events, and category performance.
Evaluate the effectiveness of digital promotions, pricing, product content, search visibility, and assortment changes to determine business impact and recommend actions.
Monitor product, category, and customer performance across eCommerce channels and translate findings into recommendations that improve sales and execution.
Use visualizations and business storytelling to translate complex digital commerce data into clear insights, recommended actions, and measurable outcomes.
Partner with sales, marketing, merchandising, brand, and customer teams to support eCommerce planning, reporting, and performance reviews.
Identify friction points in the online path to purchase, including traffic, content, conversion, fulfillment, and promotional execution, and recommend improvements.
Provide analytical support for customer meetings, business reviews, line reviews, and internal strategy discussions related to online sales performance.
Act as a liaison between business teams and retail or customer partners to translate eCommerce business questions into analytical solutions and decision-ready outputs.
Lead deep-dive analyses on digital sales trends, category performance, competitive activity, and shopper behavior to identify growth opportunities.
Build decision frameworks and performance narratives that help internal teams prioritize opportunities and take action more effectively.
Promote analytical best practices, improve reporting consistency, and help strengthen decision intelligence and enablement within the eCommerce business.