Senior Dynamics 365 Developer - Remote CRM Modernization

Doyle Security Services, Inc. (DSS); Austin (TX); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

401(k) retirement plan

Job summary

Doyle Security Services, Inc. (DSS) seeks a Senior Microsoft Dynamics 365 Developer to support enterprise Customer Service modernization initiatives for the Department of Veterans Affairs. The role focuses on designing CRM solutions, mentoring developers, and delivering secure, scalable Dynamics 365 applications.

Work closely with architects and stakeholders to modernize mission-critical CRM capabilities that support Veterans nationwide. Remote work available for U.S.

Qualifications

• Five+ years of hands-on Microsoft Dynamics 365 Customer Service development experience.
• Seven+ years of overall Information Technology experience.
• Extensive experience developing enterprise CRM customizations, plugins, workflows, integrations, and automation solutions.

Responsibilities

• Design, develop, customize, and enhance Microsoft Dynamics 365 Customer Service applications.
• Develop custom plugins, workflows, business rules, forms, entities, and automation.
• Configure Dynamics modules to support evolving business and operational requirements.
• Integrate Microsoft Dynamics 365 with enterprise systems using REST APIs, web services, Azure Logic Apps, Power Automate, and Microsoft Dataverse.
• Mentor junior developers and promote Microsoft development best practices.
• Participate in solution design, code reviews, and technical planning.
• Support unit testing, UAT, production deployments, and release management.
• Troubleshoot production issues and implement long-term technical improvements.
• Optimize application performance and maintain enterprise CRM stability.
• Develop technical documentation, solution designs, and operational procedures.

Skills

C#

.NET

JavaScript

REST APIs

Azure

Power Platform

Dynamics 365

Microsoft Dataverse

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

Tools

Azure DevOps

Power Apps

Dataverse

Job description

Doyle Security Services, Inc. (DSS) seeks a Senior Microsoft Dynamics 365 Developer to support enterprise Customer Service modernization initiatives for the Department of Veterans Affairs. The role focuses on designing CRM solutions, mentoring developers, and delivering secure, scalable Dynamics 365 applications.

Work closely with architects and stakeholders to modernize mission-critical CRM capabilities that support Veterans nationwide. Remote work available for U.S.