Senior Dynamics 365 Developer Power Platform Technical Lead

Rose International; Richmond (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

Rose International is seeking a Senior Dynamics 365 Developer to lead D365 Customer Service solutions and Power Platform implementations. The role involves customization, deployment, and ongoing support across Microsoft technologies.

You will design and deliver solutions using .NET, C#, Power Apps, and Power Automate within a dynamic team environment. The ideal candidate will have extensive D365 and Power Platform experience, strong communication skills, and the ability to work collaboratively

Qualifications

• 5 years as a D365 Technical Lead.
• 8 years with Dynamics 365 Customer Service.
• 8 years in D365 customization (Forms/Views/Plugins/Workflows/BPFs).
• 5 years for .NET, JavaScript and C# development.
• 3 years Power Platform and Dataverse.
• 3 years with PowerApps/Power Automate connectors.
• DevOps experience in Power Platform/D365 environments.
• 5 years data integrations/migrations using ADF and SSIS.

Responsibilities

• Expertise in Dynamics 365 Customer Engagement – Customer Service module.
• Design, configure, develop, deploy and use Power Platform solutions.
• Develop web components with .NET, SQL, Azure, C#; troubleshoot issues.
• Document solutions and coordinate fixes with IT resources.
• Governance and best-practice guidance for platform use at VDOT.
• Prepare mockups/prototypes and translate requirements into solutions.
• Act as IT-business liaison; support after-hours and on-call duties.

Skills

D365 Technical Lead

D365 Customer Service

D365 Customization

C#/.NET

Power Platform & Dataverse

Power Apps & Power Automate connectors

ADF/SSIS Data Integrations

Job description

• Experience as a D365 Technical Lead: 5 Years
• Experience with creating and managing of solution using Dynamics 365 Customer Service: 8 Years
• Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365: 8 Years
• Experience with Power Platform and Dataverse: 3 Years
• Experience with using standard & premium connectors with PowerApps and Power Automate: 3 Years
• Strong organizational and interpersonal skills
• Logical, clear and concise written and verbal communication skills
• Ability to work seamlessly within a team as well as manage individual tasks
• Ability to react quickly to a fast paced, rapidly changing environment
• Rely on experience and judgment to plan and accomplish goals
• Independently perform a variety of complicated tasks
• Work with a team of Developers and System Engineers
• Communicate clearly and effectively, both speaking and in writing
• Review & refine existing processes to better align with agency/group priorities
• Review the existing procedures and propose, execute, and/or direct necessary changes
• Participate in on-call duties as necessary
• Be able to work–from-home and still provide expected level of support
• Be available to support after hours work as needed

Required Skills/ Experience

• Experience as a D365 Technical Lead: 5 Years
• Experience with creating and managing of solution using Dynamics 365 Customer Service: 8 Years
• Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365: 8 Years
• Custom development experience using .NET, JavaScript and C#: 5 Years
• Experience with Power Platform and Dataverse: 3 Years
• Experience with using standard & premium connectors with PowerApps and Power Automate: 3 Years
• Strong organizational and interpersonal skills
• Logical, clear and concise written and verbal communication skills
• Ability to work seamlessly within a team as well as manage individual tasks
• Ability to react quickly to a fast paced, rapidly changing environment
• Rely on experience and judgment to plan and accomplish goals
• Independently perform a variety of complicated tasks
• Work with a team of Developers and System Engineers
• Communicate clearly and effectively, both speaking and in writing
• Review & refine existing processes to better align with agency/group priorities
• Review the existing procedures and propose, execute, and/or direct necessary changes
• Participate in on-call duties as necessary
• Be able to work–from-home and still provide expected level of support
• Be available to support after hours work as needed

Preferred/ Desired Experience

• Experience with DevOps in Power Platform/D365 Environments: 2 Years
• Experience with Data Integrations and Migrations using ADF & SSIS Packages: 5 Years

ABOUT THE ROLE: The Client is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities

• Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes
• Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs
• Contribute to improving our processes and policies within the Business Enablement Services program
• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

About Rose

• Founded in 1993
• Office Locations Across the U.S.
• 150+ Clients: Corporations and Government Agencies
• Employee Oriented Company
• Challenging Assignments Across the U.S.
• Continuous Professional Development

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