Senior Dynamics 365 CRM Consultant

SATCON Inc; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

SATCON Inc's client seeks a D365 CRM Functional Consultant for a 24+ month contract across multiple locations, including Washington, DC. The role covers requirements analysis, customization, and leading design discussions with business and technology teams.

You will design and execute test scenarios, perform end-to-end testing, and coordinate UAT, ensuring CRM configs, workflows, reports and integrations meet business needs.

Qualifications

• 10+ years of experience with Dynamics CRM Sales.
• Expertise in customization and configuration of CRM.
• Ability to analyze and map requirements to Dynamics capabilities.
• Proficient in preparing functional documentation for CRM projects.
• Strong client-facing communication and design discussion skills.
• Experience designing and executing CRM test scenarios and cases.
• End-to-end functional, integration, regression and UAT testing.
• Familiar with defect tracking and issue resolution processes.
• Collaborates with business and tech teams to clarify requirements.

Responsibilities

• Lead functional design discussions with business users and tech teams.
• Design, develop and execute test scenarios for CRM applications.
• Perform comprehensive CRM testing: functional, integration, regression, UAT.
• Identify, document, track and verify defects using tracking tools.
• Coordinate UAT and obtain sign-off from business users.
• Ensure test coverage for CRM customization, configuration, workflows and reports.

Skills

Dynamics CRM

Requirements analysis

CRM customization

Functional documentation

Client-facing communication

Test planning

UAT coordination

Stakeholder collaboration

Tools

Dynamics 365

Defect tracking tools

Test management

Job description

SATCON Inc's client seeks a D365 CRM Functional Consultant for a 24+ month contract across multiple locations, including Washington, DC. The role covers requirements analysis, customization, and leading design discussions with business and technology teams.

You will design and execute test scenarios, perform end-to-end testing, and coordinate UAT, ensuring CRM configs, workflows, reports and integrations meet business needs.