MS CRM Dynamics Consultant

Ampstek; Richardson (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

Ampstek in Richardson, Texas, seeks a seasoned Dynamics 365 Functional consultant with 10+ years in CRM (Sales) to lead functional design discussions with business and bridge gaps between business and technology teams.

You will design, develop, and execute test scenarios for CRM applications, perform end-to-end testing including UAT, document functional specs, track defects, prepare status reports, and ensure CRM customizations meet client needs.

Qualifications

• 10+ years of Dynamics CRM (Sales) experience and a deep understanding of D365.
• Experience in designing, configuring, and customizing Dynamics 365 solutions.
• Ability to prepare functional documentation and lead design discussions with business.

Responsibilities

• Design, develop, and execute test scenarios, test cases, and test scripts for CRM applications.
• Perform end-to-end functional, integration, regression, and user acceptance testing.
• Identify, document, track, and verify defects using defect management tools.
• Collaborate with required stakeholders to clarify requirements and resolve issues.
• Ensure test coverage for CRM customizations, configurations, workflows, reports, dashboards, and integrations.
• Support UAT execution and coordinate with business users for sign-off.
• Prepare test execution reports, defect metrics, and quality status updates.

Skills

Dynamics 365

CRM Testing

Functional testing

Client communication

Test scripting

Tools

Jira

Defect tracking

Job description

Must have at-least 10 years of experience in Dynamics CRM (Sales).

Dynamics 365 Functional with knowledge on Customizations and Configurations.

Should be able to analyze and validate fitment of a requirement with Dynamics.

Must have good knowledge on Dynamics 365 and best practices. Should be able to prepare functional documentation.

Must be able to work directly with the client and lead functional design discussions with business and bridge the gap between business and technology team.

Design, develop, and execute test scenarios, test cases, and test scripts for CRM applications.

Perform end-to-end functional, integration, regression, and user acceptance testing.

Identify, document, track, and verify defects using defect management tools.

Collaborate with required stakeholders to clarify requirements and resolve issues.

Ensure test coverage for CRM customizations, configurations, workflows, reports, dashboards, and integrations.

Support UAT execution and coordinate with business users for sign-off.

Prepare test execution reports, defect metrics, and quality status updates.