Senior DSP Growth & Operations Advisor

Amazon; Austin (TX); Hybrid; USD 122,000 - 166,000; Full time

Benefits offered by this job

RSUs

Health insurance

Job summary

Amazon Logistics seeks a Senior Business Coach to mentor DSP owners, guiding financial management, operational optimization, and scalable processes across the network. You will drive strategic changes, support market expansion—including rural delivery—and improve performance through data-driven reviews.

Based in Austin, TX with a hybrid work model, you will collaborate with cross-functional teams and travel regularly to support a portfolio of DSP partners while aiming for sustainable growth and

Qualifications

• 6+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience.
• Experience analyzing data and best practices to assess performance drivers.
• Bachelor's degree in a relevant field or equivalent work experience.
• 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience.

Responsibilities

• Lead DSP owners through critical business phases including launch, operational scaling, and seasonal demand optimization.
• Provide comprehensive consultation on financial management and operational optimization.
• Support development of scalable business processes to ensure consistent performance metrics.
• Navigate program evolution by helping owners implement and adapt to strategic changes within traditional DSP operations, including new service types and offerings such as rural delivery expansion and delivery capabilities.
• Conduct data driven business reviews, delivering performance insights and competitive benchmarking analysis.
• Evaluate and interview potential candidates for the DSP program, ensuring alignment with program standards and objectives.
• Guide strategic planning and execution of network capacity management.
• Foster strong DSP community engagement through coordination of local events and regional initiatives.
• Build and maintain productive relationships with regional stakeholders.
• Identify operational inefficiencies and champion process improvements across the network.
• Design and implement solutions to enhance overall program effectiveness and DSP owner experience.
• The successful candidate will serve as a trusted advisor and primary account manager, combining strategic insight with practical business acumen to drive sustainable growth and operational excellence across the DSP network.

Job description

Amazon Logistics seeks a Senior Business Coach to mentor DSP owners, guiding financial management, operational optimization, and scalable processes across the network. You will drive strategic changes, support market expansion—including rural delivery—and improve performance through data-driven reviews.

Based in Austin, TX with a hybrid work model, you will collaborate with cross-functional teams and travel regularly to support a portfolio of DSP partners while aiming for sustainable growth and