Senior Drayage Operations Specialist

GET Logistics; Chicago (IL); On-site; USD 60,000 - 100,000; Full time

Job description

Job Type: Full-Time

Company: Get Logistics

Work Location: Remote - US

Get Logistics, a leading national drayage broker for BCO's and freight forwarders, is seeking a motivated and experienced individual for the position of Senior Drayage Operations Specialist. As a part of our dynamic team, your primary responsibility will be to develop and maintain strong business relationships with clients and carriers, ensuring the smooth movement of shipments throughout the supply chain.

At Get Logistics, we strive to not just provide transportation solutions, but to add value to our clients' supply chains. We believe in a collaborative work environment where every team member has the resources and autonomy to excel in their roles. Our company culture is centered on honesty, openness, improvement, and getting things done. By joining our team, you will contribute to this environment and play a critical role in our mission to exceed client expectations. The US Drayage Specialist will oversee the daily operations of drayage clients’ needs, ensuring efficient management of container movements and compliance with all federal, state, and local regulations. This role requires a strategic thinker with excellent problem-solving skills and the ability to work in a fast-paced environment with high autonomy.

Key Job Responsibilities:

1. Coordinate and manage the scheduling, dispatch, and tracking of drayage shipments from ports to warehouses, rail ramps, and final destinations.
2. Monitor and analyze dispatch operations to ensure optimal route and resource allocation.
3. Develop and maintain strong relationships with drivers, carriers, and port officials to ensure smooth operations.
4. Implement strategies to minimize costs and improve efficiency within the drayage operation.
5. Ensure compliance with all transportation laws, safety regulations, and company policies.
6. Resolve any issues related to shipments, including delays, damages, and discrepancies in a timely and effective manner.
7. Provide leadership, training, and support to other dispatch team members, promoting a positive and productive work environment.
8. Stay informed of industry trends, technologies, and best practices in drayage and logistics management.
9. Manage accounts and operate as the lead shipment point of contact for all matters.
10. Foster strong relationships with client contacts.
11. Negotiate to ensure the best costs and value to maximize profit.
12. Maintain strong relationships with clients and ensure their long-term satisfaction by providing solutions and support.
13. Collaborate with sales team to identify and grow opportunities or compete for new or lost opportunities.
14. Work together with sales team to ensure client satisfaction.
15. Assist with special projects as requested.

Minimum Requirements:

1. Experience with import/export drayage
2. Experience working at a steamship line, drayage carrier, or freight forwarder
3. Ability to support work from home

Compensation:

• Salary
• Commissions
• Performance Bonus

Benefits:

• Paid Time Off (PTO)
• 401k Savings Plan (Traditional & Roth Plans)
• Annual Corporate Sponsored 401k Contributions
• Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
• Dental Insurance - employee and dependents (Majority Funded by Employer)
• Vision Insurance - employee and dependents (Fully Funded by Employer)
• Short-term & Long-term Disability Insurance (Fully Funded by Employer)