Senior DocuSign Platform Lead & IAM Architect

Lennar; Irving (TX); On-site; USD 107,000 - 134,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Adoption assistance

Home purchase discounts

Job summary

The Lead Docusign Developer at Lennar is the senior technical owner of the DocuSign platform, responsible for integrations, IAM, and the enterprise roadmap. You will connect DocuSign with Salesforce, JDE, and other enterprise systems while governing access and identity at scale.

Collaborating with internal teams and the DocuSign Dev group, you will shape platform strategy, review releases, and mentor the Legal Technical Analyst I on complex cases, ensuring robust, secure e-signature capabilities

Qualifications

• 5+ years of hands-on DocuSign experience, including administration and DocuSign integrations (API/Connect-based) with enterprise systems such as Salesforce or an ERP.
• Experience owning identity and access management (IAM) for a SaaS platform — federated identity/SSO, provisioning, and access governance
• Experience developing and executing a platform roadmap in partnership with a vendor and internal engineering stakeholders
• Strong vendor management experience, including relationship ownership and escalation resolution
• Ability to operate independently, set technical direction, and mentor junior support staff

Responsibilities

• Own the design, configuration, and ongoing health of DocuSign's integrations with Salesforce, JDE, and other enterprise systems
• Partner with the DocuSign Dev team and cross-functional technical teams (Salesforce, OCI, EUC Operations) on integration builds, API configuration, and troubleshooting
• Serve as the technical point of contact for new integration requests, scoping feasibility and effort with internal and vendor stakeholders
• Own DocuSign IAM posture, including Federated ID/SSO configuration, provisioning strategy, and access governance
• Partner with Lennar's IAM and security teams on identity federation, authentication, and audit requirements affecting DocuSign
• Define and maintain access policies and role structures that scale as the platform's user base grows
• Own and drive DocuSign's enterprise roadmap in partnership with the DocuSign account team and Lennar engineering leadership
• Evaluate new DocuSign capabilities and releases for fit against Legal, Procurement, and business needs, and plan their adoption
• Review DocuSign's monthly release notes and translate roadmap and configuration impacts into Lennar's planning
• Represent Lennar in weekly vendor check-ins with DocuSign, managing the relationship, escalations, and upcoming releases
• Own DocuSign template governance and partner with the DocuSign Dev team on new template builds
• Build and maintain DocuSign reporting for Legal and business stakeholders
• Own investigation and resolution of pre-execution signer e-mail delivery failures and other complex incidents
• Open, own, and manage vendor support tickets with DocuSign through resolution
• Serve as secondary escalation point for the Legal Technical Analyst I on complex account, envelope, or signing group issues
• Support legal hold envelope collection requests for specified states, divisions, or communities

Skills

DocuSign

IAM

Platform roadmap

Vendor management

Mentoring

Tools

Salesforce

JDE

ServiceNow

Job description

The Lead Docusign Developer at Lennar is the senior technical owner of the DocuSign platform, responsible for integrations, IAM, and the enterprise roadmap. You will connect DocuSign with Salesforce, JDE, and other enterprise systems while governing access and identity at scale.

Collaborating with internal teams and the DocuSign Dev group, you will shape platform strategy, review releases, and mentor the Legal Technical Analyst I on complex cases, ensuring robust, secure e-signature capabilities