DocuSign Platform Lead & Integrations Architect

NTT DATA North America; Pittsburgh (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

NTT DATA's Client is seeking an experienced professional to own the administration, configuration, integration, support, and continuous improvement of the DocuSign eSignature platform. The ideal candidate will bring hands-on DocuSign administration, workflow and template design, REST API/SDK integrations, SSO/authentication, and enterprise application support.

This role will work closely with business stakeholders, architecture teams, and external vendors to deliver scalable, secure, and

Qualifications

• 8 years of progressive IT experience in enterprise application support, administration, integration, engineering, or delivery.
• 5 years of hands-on DocuSign eSignature administration in an enterprise environment.
• 5 years of DocuSign workflow/template design, routing rules, bulk-send configuration, and user/account administration.
• 3 to 5 years of hands-on experience developing custom integrations using DocuSign REST APIs/SDKs.
• 3 to 5 years of experience integrating DocuSign with Salesforce, Workday, Malbek or similar platforms.
• Experience implementing and supporting SSO, authentication, identity management, and access controls.

Responsibilities

• Own administration, configuration, maintenance and operational support of the DocuSign eSignature platform across global business functions.
• Design, configure and maintain templates, workflows, routing rules and recipient configurations.
• Configure and support integrations between DocuSign and enterprise applications (Salesforce, Workday, Malbek, etc.).
• Develop and troubleshoot custom DocuSign integrations using REST APIs, SDKs, webhooks.
• Develop automated document-routing and signature workflows for complex processes.
• Provide day-to-day production support, incident resolution and enhancements for the platform.

Skills

IT experience

DocuSign eSignature administration

DocuSign workflow design

REST API / SDK integrations

SSO / authentication

Troubleshooting / ITIL

Tools

DocuSign REST API/SDK

Salesforce

Workday

Malbek

Webhooks

Python

Power Automate

RPA

Job description

NTT DATA's Client is seeking an experienced professional to own the administration, configuration, integration, support, and continuous improvement of the DocuSign eSignature platform. The ideal candidate will bring hands-on DocuSign administration, workflow and template design, REST API/SDK integrations, SSO/authentication, and enterprise application support.

This role will work closely with business stakeholders, architecture teams, and external vendors to deliver scalable, secure, and