Senior DocuSign CLM Consultant

Cognizant; Indianapolis (IN); Remote; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior DocuSign CLM Consultant to design, implement, and optimize CLM solutions. You will collaborate with stakeholders to streamline contracts, automate workflows, and manage integrations across systems.

The role requires deep DocuSign CLM configuration knowledge, API integrations, and enterprise delivery excellence, with a remote-friendly, US-based work setup. Candidates should be able to lead demonstrations and mentor teammates.

Qualifications

• Must have experience in DocuSign CLM workflow development, template creation, and system configuration.
• Proficient in CLM repository management and data governance.
• Basic knowledge of HTML for system eForm and email template development.
• Basic proficiency in C# within CLM workflow development.
• Experience with DocuSign CLM API integration and REST API concepts.
• Strong problem-solving, communication, and ability to work independently or in teams.

Responsibilities

• Develop and customize DocuSign CLM workflows and templates.
• Implement CLM repository structures and governance processes.
• Handle CLM data management and system integrations.
• Create user-friendly form designs using HTML and CLM features.
• Configure CLM administration settings to optimize performance.
• Lead client demonstrations of CLM developments.
• Collaborate with cross-functional teams to gather requirements.
• Provide CLM troubleshooting and technical support.
• Maintain technical documentation for CLM customizations.
• Train junior consultants on CLM best practices.
• Stay updated on DocuSign CLM features and trends.

Skills

DocuSign CLM workflow development

Template creation

System configuration

CLM repository management

Data governance

HTML basic knowledge

C# programming

DocuSign CLM API integration

REST API concepts

Client engagement / presentation

Tools

DocuSign CLM API

REST API tooling

HTML forms

Microsoft .NET

Job description

About the role

We are seeking a Senior DocuSign CLM Consultant with strong expertise in designing, implementing, and optimizing DocuSign Contract Lifecycle Management (CLM) solutions. The ideal candidate will work closely with business stakeholders to streamline contract processes, automate workflows, manage integrations, and enhance the overall contract management experience. This role requires deep knowledge of DocuSign CLM configuration, contract lifecycle best practices, system integrations, and enterprise-level solution delivery.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Minneapolis, MN. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs

In this role, you will:

• Develop and customize DocuSign CLM workflows and templates to meet business requirements
• Implement and manage CLM repository structures and governance processes to ensure organized document management
• Handle CLM data management tasks including document migration, metadata (attribute) management, and system integration
• Create user-friendly form designs utilizing HTML and DocuSign CLM features to enhance system user experience
• Configure CLM administration settings and features to optimize system performance and user productivity
• Integrate DocuSign CLM with other systems utilizing both the out-of-box CLM connector as well as the CLM API framework (when applicable) to ensure seamless data flow and process automation. Typical external CLM integrations may include Salesforce CRM/CPQ
• Lead technical CLM demonstrations of system development during client engagements
• Collaborate with cross-functional teams to gather and analyze business requirements
• Provide technical support and troubleshooting for CLM-related issues
• Ability to collaborate with DocuSign support teams ensuring best practice implementation for our clients
• Conduct regular system maintenance and updates to ensure system reliability and security
• Create and maintain technical documentation for all CLM customizations and integrations
• Train and mentor junior consultants on CLM best practices and development techniques
• Participate in template and workflow reviews to ensure quality and adherence to best practices
• Stay updated with the latest DocuSign CLM features and industry trends to continuously improve skills and knowledge for yourself and our practice

What you must have to be considered:

• Must have experience in DocuSign CLM workflow development, template creation, and system configuration
• Demonstrated proficiency in CLM repository management and data governance
• Basic knowledge of HTML for system eForm as well as email template development
• Basic proficiency in C# programming (relevant within CLM workflow development)
• Experience with DocuSign CLM API integration and REST API concepts
• Preferred experience in contract management or legal operations
• Should have strong problem-solving skills and the ability to work independently as well as within larger teams
• Must possess excellent communication and collaboration skills
• Ability to present and lead client facing interactions and engagements
• Detail-oriented and have a strong focus on delivering high-quality work
• Must be able to adapt to a remote work model and manage time effectively

These will help you stand out:

• DocuSign CLM Administrator Certification (preferred)
• Certified DocuSign CLM Implementation Consultant (preferred)

Salary and Other Compensation:

The annual salary for this position is between $ 64,734– $ 100,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.