Senior DocuSign CLM Consultant

Cognizant; Augusta (ME); Remote; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior DocuSign CLM Consultant to design, implement, and optimize CLM solutions for contract lifecycles. You will work with stakeholders to streamline processes, automate workflows, and manage integrations from a remote position spanning the US.

The role requires deep DocuSign CLM configuration knowledge, data governance, and enterprise delivery. You will mentor juniors, lead demos, and stay current with CLM trends while delivering high-quality work.

Qualifications

• Experience in DocuSign CLM workflow development, template creation, and system configuration.
• Proficiency in CLM repository management and data governance.
• Basic HTML knowledge for system eForm and email template development.
• Basic proficiency in C# within CLM workflow development.
• Experience with DocuSign CLM API integration and REST API concepts.
• Preferred experience in contract management or legal operations.
• Strong problem-solving, independent and team collaboration.
• Excellent communication and client-facing presentation skills.
• Ability to work in a remote model and manage time effectively.

Responsibilities

• Develop and customize DocuSign CLM workflows and templates.
• Implement and manage CLM repository structures and governance.
• Handle CLM data management, migration, metadata, and integrations.
• Create user-friendly HTML forms and CLM features for UX.
• Configure CLM admin settings to optimize performance.
• Integrate CLM with Salesforce CRM/CPQ via API connectors.
• Lead technical CLM demos during client engagements.
• Collaborate with cross-functional teams to gather requirements.
• Provide technical support and troubleshooting for CLM issues.
• Collaborate with DocuSign support for best practices.
• Perform regular system maintenance and security updates.
• Create and maintain technical docs for CLM customizations.
• Train and mentor junior consultants on CLM practices.
• Participate in template/workflow reviews to ensure quality.
• Stay updated with DocuSign CLM features and industry trends.

Skills

DocuSign CLM

Workflow development

Template creation

REST API concepts

C# programming

Data governance

Communication skills

Independent / team collaboration

Tools

DocuSign CLM API

HTML eForm

Email templates

Job description

About the role

We are seeking a Senior DocuSign CLM Consultant with strong expertise in designing, implementing, and optimizing DocuSign Contract Lifecycle Management (CLM) solutions. The ideal candidate will work closely with business stakeholders to streamline contract processes, automate workflows, manage integrations, and enhance the overall contract management experience. This role requires deep knowledge of DocuSign CLM configuration, contract lifecycle best practices, system integrations, and enterprise-level solution delivery.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Minneapolis, MN. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs

In this role, you will:

• Develop and customize DocuSign CLM workflows and templates to meet business requirements
• Implement and manage CLM repository structures and governance processes to ensure organized document management
• Handle CLM data management tasks including document migration, metadata (attribute) management, and system integration
• Create user-friendly form designs utilizing HTML and DocuSign CLM features to enhance system user experience
• Configure CLM administration settings and features to optimize system performance and user productivity
• Integrate DocuSign CLM with other systems utilizing both the out-of-box CLM connector as well as the CLM API framework (when applicable) to ensure seamless data flow and process automation. Typical external CLM integrations may include Salesforce CRM/CPQ
• Lead technical CLM demonstrations of system development during client engagements
• Collaborate with cross-functional teams to gather and analyze business requirements
• Provide technical support and troubleshooting for CLM-related issues
• Ability to collaborate with DocuSign support teams ensuring best practice implementation for our clients
• Conduct regular system maintenance and updates to ensure system reliability and security
• Create and maintain technical documentation for all CLM customizations and integrations
• Train and mentor junior consultants on CLM best practices and development techniques
• Participate in template and workflow reviews to ensure quality and adherence to best practices
• Stay updated with the latest DocuSign CLM features and industry trends to continuously improve skills and knowledge for yourself and our practice

What you must have to be considered:

• Must have experience in DocuSign CLM workflow development, template creation, and system configuration
• Demonstrated proficiency in CLM repository management and data governance
• Basic knowledge of HTML for system “eForm” as well as email template development
• Basic proficiency in C# programming (relevant within CLM workflow development)
• Experience with DocuSign CLM API integration and REST API concepts
• Preferred experience in contract management or legal operations
• Should have strong problem-solving skills and the ability to work independently as well as within larger teams
• Must possess excellent communication and collaboration skills
• Ability to present and lead client facing interactions and engagements
• Detail-oriented and have a strong focus on delivering high-quality work
• Must be able to adapt to a remote work model and manage time effectively

These will help you stand out:

• DocuSign CLM Administrator Certification (preferred)
• Certified DocuSign CLM Implementation Consultant (preferred)

Salary and Other Compensation:

The annual salary for this position is between $ 64,734– $ 100,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.