Senior Division Manager

Nigel Wright Consultancy Ltd (UK); Houston (TX); On-site; USD 95,000 - 140,000; Full time

Job summary

The City of Houston seeks a Senior Division Manager for the Houston Water/Drinking Water division, based at 2700 Dalton St, Houston, TX. You will lead the Distribution System Maintenance and Operations Section, oversee service investigations, leak detection, valve operations, mains, hydrants, and preventative maintenance, and drive improvements.

Strong leadership, communication, and data-driven strategy are essential.

Qualifications

• Bachelor's degree in a related field is required.
• Eight (8) years of progressive professional experience in related activities are required, with at least three (3) years in a supervisory capacity.

Responsibilities

• Lead and manage staff within the Distribution System Maintenance and Operations Section.
• Oversee water service investigations, leak detection, valve operations, and repairs to mains, service lines, hydrants and valves.
• Develop strategies for process improvement using data analysis and metrics.
• Develop, monitor and approve budgets in line with approvals.
• Coordinate with internal and external stakeholders to resolve issues.

Skills

Leadership

Policy development

Data analysis

Communication

Coordination

Education

Bachelor's degree in Business Administration, Engineering, or related field

Job description

Senior Division Manager

Service Line/Section: Houston Water/Drinking Water

Reporting Location: 2700 Dalton St, Houston, TX 77017, USA

Workdays & Hours: Monday - Friday, 7:00am - 4:00pm *Subject to change*

*Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS: Under the direction of the Senior Assistant Director the Senior Division Manager will lead and manage the employees and activities within the Distribution System Maintenance and Operations Section of the Drinking Water Operations Branch. More specifically, the Senior Division Manager will oversee Water Service Request Investigations, Leak Detection Support, Valve Operations Support, repairs of mains, service lines, fire hydrants and valves, Preventative Maintenance Programs, and other projects and programs as required. The Senior Division Manager will contribute directly to the level of service provided to customers by analyzing metrics and developing strategies for process improvement. This position requires excellent technical, communication and coordination skills, and the ability to work closely with internal and external stakeholders.

Responsibilities will include:

• Meet with staff and leadership to ensure shared objectives and teamwork.
• Develop strategic goals, define objectives, and measure performance of staff.
• Establish policies, procedures, and program management criteria.
• Research, review and analyze data.
• Coordinate complex activities and implement effective and timely solutions to issues.
• Develop, monitor, review and approve expenditures that are in line with the approved budgets.
• Respond to inquiries and requests from within and outside the organization.
• Other duties as assigned

WORKING CONDITIONS

The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e. essentially normal office environment with acceptable lighting, temperature and air conditions.

This is a Houston Public Works Management position at the Tier I Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS: Requires a Bachelor's degree in Business Administration, Accounting, Engineering or a field related to activities of the division.

EXPERIENCE REQUIREMENTS: Eight (8) years of progressive professional experience closely related to the activities of the division are required, with at least three (3) of the years in a supervisory capacity. Substitution: A Master's degree in Business Administration, Public Administration or a field closely related to the activities of the division may be substituted for two (2) years of non-supervisory experience. Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENT: None

PREFERENCES

Preferences will be given to candidates with the following:

• A valid Driver License and compliance with the City of Houston policy on driving (AP 2-2).
• A minimum of eight (8) years’ experience in the operations and maintenance of water utilities
• Demonstrated success in personnel management
• Advanced degrees and licenses
• Extensive knowledge of TCEQ water quality standards and regulations.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None However, the department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION

Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 30

EOE Statement

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.