Senior Distribution Center Leader - Ops Excellence & Growth

Boston Proper

Mexico (MO)

On-site

USD 90,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

401k with company match

Medical insurance

PTO

Company bonus

Pet friendly work environment

Onsite gym

Onsite EV charging

Job summary

Boston Proper seeks a Distribution Center Manager for its Mexico, Missouri center, reporting to the Director of Distribution & Logistics. You will lead inbound, outbound, returns, inventory control, labor planning, and facility operations, driving performance and engagement.

The role demands strong leadership across departments, accountability, and a focus on safety and service excellence. You will partner with corporate leadership to align operations with strategic objectives, while developing

Qualifications

Bachelor's degree in supply chain management, Business Administration, Operations Management, or a related field preferred.
5+ years progressive distribution center leadership experience.
3+ years of leadership experience managing multiple supervisors and large hourly workforces.
Demonstrated success leading multi-functional distribution center operations.
Experience managing productivity, inventory accuracy, quality, labor planning, and customer service performance.
Experience leading operational change and continuous improvement initiatives.
Strong financial acumen, including labor planning, budgeting, and operational cost management.
Experience with Warehouse Management Systems (Made4Net preferred), ERP systems (NetSuite preferred), Microsoft Excel, Outlook, Shopify, Navar, and reporting tools.

Responsibilities

Serve as the senior operational leader responsible for the day-to-day management of the Distribution Center.
Execute strategic initiatives established by the Director of Distribution & Logistics and Corporate Leadership.
Provide leadership across all operational departments to ensure alignment with Company objectives.
Act on behalf of the Director during planned and unplanned absences, ensuring continuity of operations.
Foster a culture of accountability, collaboration, operational excellence, and continuous improvement.
Lead operational reviews utilizing performance metrics to identify trends, improve processes, and drive continuous improvement initiatives.
Provide overall leadership for all Distribution Center operations, including inbound operations, outbound operations, returns processing, inventory control
Customer service expectations are consistently achieved.
Productivity and quality standards meet or exceed established goals.
Inventory accuracy is maintained across all warehouse locations.
Operational resources are aligned with business demands.
Daily, weekly, and seasonal priorities are successfully executed.
Establish, monitor, and achieve key performance indicators including productivity, order accuracy, inventory accuracy, on-time shipping, processing cycle time, labor efficiency, cost per unit, customer service levels.
Lead and develop a high-performing leadership team that supports the Company's culture and operational objectives.
Coaching and developing supervisors and department leaders.
Driving employee engagement and retention.
Managing performance, succession planning, and talent development.
Leading recruitment efforts for Distribution Center leadership and hourly associates.
Ensuring consistent execution of performance management processes.
Building a culture focused on accountability, teamwork, respect, and continuous learning.
Lead initiatives that improve operational performance while reducing cost and increasing customer satisfaction.
Utilising operational data to identify improvement opportunities.
Simplifying processes and eliminating waste.
Improving workflow, throughput, and labor utilization.
Supporting implementation of new technologies, systems, and operational enhancements.
Leading change management initiatives throughout the facility.