Senior Distributed Systems & IT Support Analyst

Science Technology Engineering And Mathematics; Port Charlotte (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Florida Department of Health in Port Charlotte seeks a Distributed Computer Systems Analyst II to provide advanced technical support across LAN/WAN, servers, and Active Directory. The role includes service desk management and end-user training within a distributed computing environment.

Responsibilities cover administration of servers and enterprise applications, troubleshooting, and deployment support for diverse operating systems and cloud services.

Qualifications

• Knowledge of Microsoft Desktop and Server Operating Systems and Active Directory Domain Services.
• Advanced LAN/WAN troubleshooting and server infrastructure support.
• Experience with system software support, deployment, and maintenance of enterprise applications.
• Knowledge of cloud services (SaaS/IaaS/PaaS/RaaS/RaaS) and virtualization technologies.
• Ability to perform technical support diagnostics and provide end-user training.

Responsibilities

• Provide advanced technical support including LAN/WAN troubleshooting and server/AD administration.
• Manage service desk operations and assist end-users with training and problem resolution.
• Support the department's distributed computing environment across hardware, software, operating systems, and enterprise applications.

Skills

Active Directory Domain Services

LAN/WAN troubleshooting

Server infrastructure support

Enterprise applications

Cloud services (SaaS/IaaS/PaaS/RaaS)

End-user training

Job description

Florida Department of Health in Port Charlotte seeks a Distributed Computer Systems Analyst II to provide advanced technical support across LAN/WAN, servers, and Active Directory. The role includes service desk management and end-user training within a distributed computing environment.

Responsibilities cover administration of servers and enterprise applications, troubleshooting, and deployment support for diverse operating systems and cloud services.