Senior Dispatcher & Freight Scheduling Lead

Jobtome; Baytown (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Jobtome is seeking a skilled dispatcher in Baytown, TX to execute daily freight movement plans. You will coordinate driver schedules, assess customer needs, and ensure timely deliveries to fuel stations.

You will also mentor dispatch staff and handle orders from suppliers while maintaining clear lines of communication across teams. The role emphasizes proactive problem solving, efficient load creation, and accurate incident reporting.

Qualifications

• High school diploma or equivalent; Bachelor Degree preferred.
• 5 years of dispatching experience.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Lead and mentor dispatching staff.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).

Skills

Conflict resolution

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Jobtome is seeking a skilled dispatcher in Baytown, TX to execute daily freight movement plans. You will coordinate driver schedules, assess customer needs, and ensure timely deliveries to fuel stations.

You will also mentor dispatch staff and handle orders from suppliers while maintaining clear lines of communication across teams. The role emphasizes proactive problem solving, efficient load creation, and accurate incident reporting.